Sanjay Panja

Managed end-to-end money remittance operations with strong focus on accuracy, compliance,
and customer satisfaction. Acted as a key link between clients, banks, and internal teams to
resolve complex financial and service issues efficiently.
• Spearheaded inward / outward money remittance operations, achieving consistent
accuracy and compliance benchmark.
• Subject Matter Expert (SME) in cross-border payments, amendments, and recalls,
ensuring zero error tolerance.
• Strengthened AML and KYC compliance frameworks, mitigating risk exposure and
enhancing process transparency.
• Collaborated with global financial institutions / vendor to streamline transaction
settlement and reconciliation workflows.
• Delivered exceptional customer satisfaction and service recovery results,
consistently exceeding quality KPIs.
• Played a pivotal role in training new team members on money transfer systems,
compliance standards, and escalation protocols.

Executed core accounting functions and ensured compliance with financial standards while
maintaining precise financial documentation and process integrity.
• Administered GST, TDS, payroll, and tax filings with 100% accuracy.
• Managed accounts receivables/payables and optimized cash flow cycles.
• Prepared financial statements and reconciliation reports to support audits and
management reviews.
• Enhanced efficiency in daily accounting processes through documentation standardization.

Supported accounting operations and assisted with financial documentation and reporting
activities.
• Recorded and maintained daily accounting entries and ledgers accurately.
• Aided in inventory tracking and bank reconciliation activities.
• Supported timely submission of financial statements and compliance documents.