Sankar Manattu Palattu

Logistics Coordinator at LTC INTERNATIONAL QATAR LLC

• Qatar - Al Wakrah
• My current job since January 2022

Order Processing & Shipping Coordination: Regularly analyze order processing and shipping metrics, identifying areas for improvement, and achieving a 10% increase in efficiency over the past year. Proactively optimize order processing workflows, reducing errors by minimum of 15% and decreasing order fulfillment time by 12%. Implement cost-effective shipping methods, resulting in a 9% reduction in shipping expenses.

Documentation: Maintain a document accuracy rate of 98%, minimizing errors and potential delays in shipments. Preparing necessary documents for Ministry of Municipality - Radiation & Chemicals Protection Department (EPC), Qatar General Organization for Standardization - Quality and Conformity (S & M), and Ministry of Public Health - Pharmacy and Drug Control Management in a timely manner, achieving a 99% on-time submission rate and 10% reduction in document-related errors over the past year.

Tracking Shipments & Customs Compliance: Achieve an impressive 98% on-time delivery rate, ensuring goods reach their destinations according to schedule. Regularly analyze shipment tracking data to identify trends and areas for improvement, resulting in a 12% increase in shipment efficiency over the past year. Submit all required customs documentation to authorities in a timely manner, resulting in a 96% on-time submission rate.

Customer Service & Troubleshooting: Respond to supplier inquiries and requests in a timely manner, maintaining open and clear communication with suppliers and vendors, keeping them informed about their shipments and addressing concerns promptly, resulting in a 95% customer satisfaction rate. Implement error-reduction strategies, resulting in a 12% decrease in logistics-related errors over the past year.

Freight Negotiation & Cost Analysis: Respond to customer inquiries and requests in a timely manner, maintaining a 98% response time within 4 hours and resolve logistics-related issues promptly, achieving a 98% issue resolution rate within 12 hours. Implement error-reduction strategies, resulting in a 12% decrease in logistics-related errors over the past year.

Vendor Management & Compliance Monitoring: Actively address and resolve supplier-related payments & issues, achieving a 98% issue resolution rate within a maximum of 48 hours. Implement cost-saving initiatives through vendor negotiations and strategic sourcing, resulting in a 9% reduction in logistics expenses. Maintain a high level of compliance with international logistics and customs regulations, achieving a 98% compliance rate.

Cross-Functional Collaboration & Continuous Improvement: Foster open and transparent communication channels between departments, resulting in a 15% reduction in miscommunication-related issues. Align logistics processes with the needs and goals of other departments, resulting in a 10% increase in overall operational efficiency. Continuously review and optimize logistics processes, resulting in a 10% reduction in process cycle time. Regularly benchmark logistics processes against industry best practices, achieving a 10% improvement in competitiveness.

Data Management: Maintain a data accuracy rate of 99%, ensuring that information is reliable and error-free. Regularly analyze data to identify trends, opportunities for improvement, and cost-saving initiatives, resulting in a 12% reduction in operational costs. Generate and distribute customized reports to inform decision-makers, with a 95% report accuracy rate.