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Sanket Kadam, Senior Operations Manager

Sanket Kadam

Senior Operations Manager·Fakhruddin Integrated Services

United Arab Emirates

Master's degree, Facilities Management

Work experience

Total years of experience: 15 years, 10 months

Senior Operations Manager

May 2019 - Present

Fakhruddin Integrated Services

Dubai, United Arab Emirates

May 2019 - Present

Responsible for planning, organizing, controlling and monitoring the TFM operations; the involved employees and assets portraying the following;

1. Client Performance Parameters

2. Maintaining client relationship and contract retention

3. Compliance to regulatory requirements

4. Attainment of cash flow targets

5. Preparation of MIS and meeting the forecasted budgets

6. Support OA team and act as a consultant for FM activities

7. Implementing ECM in labor camps, residential and commercial properties; for reducing DEWA expenses

Achievements:

1. No payments exceeding 180 days (else legal action implemented)

2.Increased revenue by 28% since joining
Company industry:
Installation & Technical Services
Job role:
Maintenance, Repair, and Technician

Operations Manager

March 2017 - March 2019

Farnek

Dubai, United Arab Emirates

March 2017 - March 2019

1. Burj Khalifa: Leading a team to successfully deliver the Life Cycle Analysis of Assets in the tower.

2. Dubai Airport: Managing the mobilization of 320+ personnel on site.

3. Emirates/DNATA: Key Account Manager for providing hard services for the residential and commercial properties

4. Central Park Towers: Managing TFM operations of business and residential towers with principal retail area.

5. IMG Worlds of Adventure: Managing Hard FM operations for the park including parking areas.

6. Prime Minister's Office - Emirates Tower: Managing the complete Hard FM operations from service provider's end.
Company industry:
Facilities & Property Management
Job role:
Engineering

Assistant Facility Manager

September 2014 - February 2017

Ahmed Seddiqi & Sons

Dubai, United Arab Emirates

September 2014 - February 2017

1. Creating an execution plan by monitoring and improving the resource utilization for daily operations.

2. Ensuring the overall preventive and corrective maintenance works are carried as the designed scope of work.

3. Conducting store technical audits from the safety point of view to ensure all mall and governmental regulations are followed.

4. Supervise the preparation of accurate FM MIS reports

5. Preparing the departmental objectives aligned with the organizational goals by setting appropriate KPIs for the team.

6. Recommend and oversee the budget for the department and monitor existing expenses in addition to monitoring and managing the petty cash.
Company industry:
Retail & Wholesale
Job role:
Engineering

Assistant Operations Manager

February 2014 - August 2014

The Home Team

Dubai, United Arab Emirates

February 2014 - August 2014

1. Documentation formats introduced include preparing quotations for B2C, proposals for B2B clients, end of tenancy reports, preventive maintenance checklists, quarterly updates, managing and updating the records of the works carried out for individual clients.

2. Scheduling the deployment of the team in the most efficient way possible to increase utilization.

3. Prepared and managed advertising platforms on Facebook, LinkedIn, Twitter, etc.

4. Ensuring timely collections of receivables without bad debts, by liaising continuously with the correct person for B2B clients.
Company industry:
Facilities & Property Management
Job role:
Engineering

Trainee - Facility Engineer

March 2013 - January 2014

Reliance Facility Management

Dubai, United Arab Emirates

March 2013 - January 2014

1. Managing the FM budget for site including support for project works.
Company industry:
Facilities & Property Management
Job role:
Engineering

Electronics Engineer

March 2011 - February 2013

FAS Arabia L.L.C.

Dubai, United Arab Emirates

March 2011 - February 2013

1. A subcontractor for HONEYWELL MIDDLE EAST thus, assisting Honeywell Service team in LV/HVAC/Fire Alarm Control Panel/Security and Access systems carrying out project execution, designing, maintenance, HSE documentation, programming and commissioning and testing of Honeywell installed Building Management System equipment.

2. Carrying out Preventive Maintenance and corrective maintenance at prestigious landmarks namely Le Royal Meridian, Grosvenor House, The Address - Montgomerie, Arabian Ranches Polo and Equestrian Club, Al Mas Tower, Dubai Studio City, Dubai Industrial City HQ, etc.

3. To prepare quotations and perform handovers/completion certificates.

4. Collecting information by estimating cost of labor, equipment and materials; to determine the feasibility of a project.

5. Inspecting and preparing a snag report for carrying out rectifications accordingly.

6. Supervise and training the facility’s/client’s employees/end-users as needed.
Company industry:
General Engineering Consultancy
Job role:
Engineering

Trainee - Facility Engineer

August 2009 - January 2010

Reliance Facility Management

Dubai, United Arab Emirates

August 2009 - January 2010

1. Responsible for the delivery of all hard and soft services including support for events, catering, post room as required on a site by site basis including the direction, supervision and oversight of subcontracted services.
Company industry:
Facilities & Property Management
Job role:
Engineering

Trainee - Facilities Site Engineer

June 2008 - July 2008

Reliance Facilities Management L.L.C.

Dubai, United Arab Emirates

June 2008 - July 2008

1. To understand the organizational structure in a facilities management organization.

2. To maintain an accurate and complete record of calculations, BOQ, drawings, overheads and purchase orders.

3. Preparing the documentation such as HSE, permit to work, etc, for the contractors to fill.

4. Identifying snags as per the provided checklists, and escalating the same.
Company industry:
Facilities & Property Management
Job role:
Engineering

Education

Heriot Watt

September 2016

September 2016

Master's degree, Facilities Management

United Arab Emirates

GPA (point): 3.9 out of 4

GPA (point): 3.9 out of 4

1. Carried out A thesis "A key to customer satisfaction in the Facility Management Sector of U.A.E." 2. Conducted research on the following courses: Contracts and Procurement, Space Planning and Management, Asset Maintenance Management and Sustainable Practices for facility Managers. 3. Service Procurement & Provision A report as a part of curriculum in Heriot Watt, arguing the best housing strategy for a particular service to increase revenue, and optimize the LCC at a site highlighting the baseline position, target position, tendering processes and adhering to Service Level Agreement monitoring the same with KPI. 4. Project Management Practice & Theory A report as a part of curriculum in Heriot Watt, construction of a site from a consultant’s point of view, highlighting HSE, time management, business case, scope management, project policy, cost/budget management, quality management, HR management, risk management issue management, procurement management, procurement route, compliant rated planning and the close out.

Bits Pilani

September 2010

September 2010

Bachelor's degree, Electronics and Instrumentation Engineering

United Arab Emirates

Completed B.E. (hons.) in Electronics and Instrumentation Engineering. As a part of the same completed internships at 1. Solutions Middle East as a trainee sales engineer. 2. Reliance Facilities Management as a trainee facilities site engineer.

Skills

Training
Expert
Training
Expert
Vendor Management
Expert
Vendor Management
Expert
Operation Management
Expert
Operation Management
Expert
Facilities
Expert
Facilities
Expert
Maintenance Management
Expert
Maintenance Management
Expert
Process Implementation
Expert
Process Implementation
Expert
Quotations/Proposal Management
Expert
Quotations/Proposal Management
Expert
Contract Negotiation
Expert
Contract Negotiation
Expert
Project Planning
Expert
Project Planning
Expert
Maintenance Management
Intermediate
Maintenance Management
Intermediate
Operations Management
Expert
Operations Management
Expert
Training
Expert
Training
Expert
Vendor Management
Expert
Vendor Management
Expert
Operation Management
Expert
Operation Management
Expert
Facilities
Expert
Facilities
Expert

Languages

English
Expert
Hindi
Expert
Marathi
Expert

Training and Certifications

Training
Proffessional Service Excellence.
Honeywell M.E.
Feb 2012