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Sanoj Mukadam, Deputy Head of Operations

Sanoj Mukadam

Deputy Head of Operations·GROUP SECURITY SYSTEM CERTIS INTERNATIONAL

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Bachelor's degree, Accounting

Work experience

Total years of experience: 4 years, 10 months

Deputy Head of Operations

October 2022 - January 2023

GROUP SECURITY SYSTEM CERTIS INTERNATIONAL

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October 2022 - January 2023

• Directed and managed a diverse team of over 1500 professionals, encompassing operations managers, executives, supervisors, and ground security guards, overseeing 301 FIFA assigned fan accommodations during the World Cup 2022.
• Played a pivotal role in Human Resources and welfare administration, logistical coordination, and overall operations in close collaboration with the project management team.
• Conducted daily operational briefings to enforce streamlined systems and ensure swift responses to on-ground situations.
• Monitored key performance indicators diligently to ensure the consistent delivery of high-quality service to clients.
• Prepared and delivered comprehensive weekly and monthly reports, leveraging performance indicators to showcase operational excellence.
• Provided operational and IT support for the GSSCI International FIFA command center, showcasing proficiency in both operational and technological aspects.
• Spearheaded client engagements and successfully implemented service quality solutions, showcasing leadership and strategic management skills.
• Exhibited exceptional multitasking and organizational abilities while fostering collaboration with internal and external stakeholders to efficiently manage day-to-day operations.

Company industry:
Private Security Services
Job role:
Management

Senior Associate

April 2018 - September 2022

GROUP SECURITY SYSTEM CERTIS INTERNATIONAL

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April 2018 - September 2022

• As a seasoned Senior Associate, I have successfully orchestrated and optimized a spectrum of procurement & HR functions to align with organizational objectives.
• Collected and analyzed data for HR reports and reviewed key HR metrics for proposing improvements.
• Facilitate the Resident Permit processing and monitoring for new employees, collaborating with Operations and PRO for completing visa medical and CID finger print requirements.
• Exemplary record in maintaining a centralized master database of all employees, ensuring accurate and up-to-date information.
• Adept at swiftly resolving employee issues, utilizing strong communication and interpersonal skills, and escalating matters to higher management for prompt resolution.
• Proven track record in efficiently managing and processing Annual Leave, Resignation, EOS, and Termination procedures, completing all associated documentation and compliance tasks to minimize future litigation exposure.
• My proficiency extends to sourcing strategies, where I have effectively set targets, established timelines, and devised comprehensive resource plans. Through strategic supplier evaluations based on quality, price, and reliability, I have cultivated robust partnerships, negotiating advantageous terms to achieve substantial cost savings.
• In the realm of budget management, I have demonstrated adeptness in forecasting and controlling budgets for diverse procurement categories, such as uniform and accessories procurement, vehicle leasing planning, laundry management, and general expense items.
• A pivotal aspect of my role involves overseeing the entire procurement process, from technical specification verification to contract award and debriefing. I am adept at preparing and launching various procurement documents, including tender documents, RFQs, RFPs, and RFIs.
• I have consistently contributed to the improvement of procurement operations by regularly assessing processes and implementing strategies to enhance efficiency and cost-effectiveness.
• In addition, I collaborate seamlessly with the legal team, ensuring that all contracts align with legal requirements and organizational policies. My commitment to professional, transparent, and ethical procurement practices is unwavering, and I meticulously ensure compliance with relevant regulations and standards.
• An integral part of my role involves providing strategic guidance on procurement processes, contract management, and vendor services. I have successfully addressed challenges such as delays, contract amendments, and risk assessment, demonstrating my ability to navigate complex procurement scenarios.
• Moreover, I have actively facilitated negotiations with suppliers to secure favorable terms and prices, always representing the organization's interests effectively.
• Overall, my multifaceted experience at the management level encompasses not only the core procurement functions but also a strategic and holistic approach to driving organizational excellence through cost-saving initiatives, process improvements, and ethical procurement practices.

Company industry:
Private Security Services
Job role:
Accounting and Auditing

Skills

Microsoft Office
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Microsoft Office
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SAP
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SAP
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Security
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Security
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Tally ERP
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Tally ERP
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Accounting
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Accounting
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COMMUNICATIONS
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COMMUNICATIONS
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FORECASTING
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FORECASTING
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MANAGEMENT
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MANAGEMENT
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PLANNING
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PLANNING
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PROCESS IMPROVEMENTS
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PROCESS IMPROVEMENTS
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RELIABILITY
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RELIABILITY
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SOURCING
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SOURCING
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CONTRACT MANAGEMENT
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CONTRACT MANAGEMENT
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TIMELINES
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TIMELINES
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OPERATIONS
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OPERATIONS
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Microsoft Office
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Microsoft Office
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SAP
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SAP
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Security
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Security
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Tally ERP
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Tally ERP
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Accounting
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Accounting
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Languages

English
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