Santhosh Alex, System Administrator

Santhosh Alex

System Administrator

Orion Engineering Consultants

Lieu
Émirats Arabes Unis
Éducation
Diplôme, Computer Hardware
Expérience
21 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :21 years, 5 Mois

System Administrator à Orion Engineering Consultants
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis février 2009

 Responsible for the Operation and administration of Companies Internal networks, servers and email systems.
 Installation, troubleshooting, technical support and administration of Microsoft Windows client Operating Systems.
 Scheduling of daily, weekly and monthly backups.
 Restoration of data in case of critical data loss.
 Installation, configuration and support on PC peripheral such as printers, Projectors and other hardware.
 Troubleshooting problems with LAN network connectivity Switches, Hubs, Servers and Workstations, windows OS services and end user applications.
 Periodic review of Servers, laptops and desktops hardware for upgradation or replacement.
 Monitoring, logging, investigation and resolution of failures on company applications.
 Telephonic support for site engineers and onsite support through remote support login software.
 Implementation of automatic security patches updates from the sever (WSUS) and migration to a new operating systems when required.
 Company Email creation, configuration and support on client laptops, desktops and mobile devices.
 Perform periodic preventive system health checks and monitor the server activity logs.
 Co-ordination with vendors and suppliers for the procurement of new software and hardware requirements.
 Maintaining and updating the company website by regularly following up with the web-hosting company.

System Administrator à Consilium Middle East FZC
  • Émirats Arabes Unis - Sharjah
  • novembre 2007 à janvier 2009

 Administration of MS Active Directory user accounts in Server 2003.
 Add and remove sever roles and features.
 Manage Users, Groups and assigning permission for drives, folders and files in the client systems.
 Support on PC’s in shipping control room.
 Installation, troubleshooting, technical support and administration Microsoft Windows client Operating Systems.
 Installation, configuration and support on PC peripheral such as printers, Projectors and other hardware.
 Installation, configuration and support on MS Office, HR and Inventory software.
 Network cabling related works.
 Provide IT and AV support in the office and video-conferencing facilities for client meetings.
 Manage company websites and social media activities.

IT Support Engineer à Reliance Innomedi
  • Inde - Bengaluru
  • avril 2005 à octobre 2007

 Configuration, Monitoring and troubleshooting of HP blade servers.
 Installation and troubleshooting of Windows 2003, Windows 2000, Windows XP & Windows 98.
 Configuration and maintaining of DNS, DHCP & Active directory service.
 Provide security for user data and operating systems.
 Scheduling and restoration of tape drive backup.
 Assembling of Computers.
 Installation and troubleshooting of network printers.
 Providing support in resolving software and network problems.
 Installation and configuration of Software.
 Installation and maintenance of personal computers.

Customer Support Engineer à CMS Computers
  • Inde - Bengaluru
  • octobre 2002 à janvier 2005

 Provide Onsite support to client users on call basis.
 Telephonic and remote support to client users.
 Installation and troubleshooting of Operating Systems.
 Assembling and troubleshooting of computer hardware systems.
 Provide support in resolving software and network problems.
 Periodic preventive maintenance and inventory of PC and equipment.
 Installation, configuration and support on MS Office & HR software.
 System security management and anti-virus deployment.
 Data backup and data recovery for clients.

Éducation

Diplôme, Computer Hardware
  • à Capital Computers
  • décembre 2002

Diploma in Computer Hardware

Baccalauréat, Computer Science
  • à Bharathiar University
  • janvier 2001

Bachelors degree in computer science

Specialties & Skills

IT Security
Customer Support
Technical Support
Administration
System Administration
CUSTOMER RELATIONS
ACTIVE DIRECTORY
FEATURES
SHIPPING
ANTI VIRUS
COMPUTER HARDWARE
DESKTOP PC
DISASTER RECOVERY PLANNING

Langues

Anglais
Expert
Malayala
Expert
Tamil
Moyen
Hindi
Moyen

Formation et Diplômes

Microsoft Certified System Administrator (Certificat)
Date de la formation:
March 2007