Business Analyst
GENPACT INDIA PVT LTD
مجموع سنوات الخبرة :19 years, 2 أشهر
•Involved in processing customer data from various sources. This processed data is migrated to IRI Report Format. These Reports helps Business managers in making critical decisions such as measuring market performance. Improving retail collaboration, enhancing marketing and provide an in-depth understanding of consumer behaviour.
•Involved in Product research, classification and database maintenance activities for IRI
•Attributes creation, Attribute maintenance, Hierarchy creation, Sorting etc.
•Effectively Managed escalations and adhoc’s for the team.
•Worked with customers to develop and understand product specifications.
•Delivered data products in report/ presentation format, or verbally to customer specifications and timelines.
•Communicated results effectively to customers on weekly calls as per schedule
•Developed appropriate methodologies for collecting, analyzing, and presenting data products.
•Communicated regularly and effectively with team members and supervisors to ensure smooth process flow
•Pointed out system or process problems when noticed; engaged the team in problem solving.
•Promoted an image of a high quality organization through expertise and responsiveness.
Roles & Responsibilities: I was involved in critical analytics and reporting of the client sales data using IRI database. These CS reports are built in using an inbuilt tool-MDM (Master Data Management), Excel, power point based on the client specified reports layout and dimensions for Measure, Geography, Product and Time, I was responsible for handling almost sixty five reports and was meeting all my deadlines which was fixed by the clients and also I was helping the clients by generating and formatting their ad-hoc works and helping my team members when they couldn’t meet the deadlines. Also involved in to restatement of the client database, redefining and Regenerating the database as per the new hierarchy logics requested by the client. Running complete sales data for a given period as requested by the client. Coding the attributes using BOP application and also enrich the attributes values of the Product and do 100% validation before sending it to the client, also i was responsible for maintaining a team which was working on the clients non-maintained database. And I was also helping within the team for any Ad-hock.
ROHS Data Analysis:
•Was responsible in Gathering data of hazardous substances in raw materials from 500+ vendors across USA and Europe
•Performed raw data consolidation and analysis, documented a comprehensive and detailed Project Report and delivered a PPT presentation to RoHS Project Review Board
•Worked on Data extraction and analysis for all the important ROHS attributes affecting SKU’s and part numbers from some of the big preferred manufactures in US and European market
•Interacted with cross functional teams in order to ensure that the attribute capturing process is accurate
•Was involved in conference calls and team meetings to constantly monitor customer expectations and changes in the requirement and always adhered to the specifications and ensured quality deliverables constantly
•Constantly met the defined SLA’s and quality standards in delivering current and complete content to the cross functional teams for further processing
•Was involved in Life cycle prediction projects to extract life cycle information for SKU’s and part numbers based on customer requirements
•Was responsible in resolving any customer queries / issues within stipulated SLA time frames ensuring fast and timely resolutions for all the customer queries
•Adapted Web Automation tools like Web Miner, Flash Get and Teleport to schedule manufacture ROHS content downloads and ensured improved productivity on the entire process