Santosh Kharat

Involved in end to end management of global IT Operations to ensure seamless operation of business activities of the
company across SIRO Offices and SIRO Group Companies present in India, European Union, USA, Israel, and Germany.
 Defined and aligned IT strategy to business strategy; implemented IT projects and defined information architecture.
 Developed IT processes policies, standards and procedures to render technological direction to the organization. Ensured
business continuity by setting alternative disaster recovery site to cater to exigent situations with minimal business impact.
 Involved in identification & evaluation of automated solutions, managing IT investments and optimizing usage of critical IT
resources.
 Set up Service Level Agreements to deliver continuous & uninterrupted services in compliance to organizational policies and
procedures.
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 Managed IT Human resources and quality and organized training programs based on organizational IT training
requirements.
 Developed and ensured compliance to control frameworks (ITIL, ISO standards, etc) and best practices to enhance critical IT
activities.
 Established review committees and defined IT governance framework. Participated in IT audits and followed up with
concerned stakeholders for implementing audit recommendations

Essar Group) ---- Asia, UAE and Europe
Essar Telecom Retail Limited is an entity of Essar Group which is in the setup of THE MOBILE STORE all across India, presently 2000+ Stores,
across major Cities and growing in number, Heading the IT Department for Telecom retail and Responsible for developing corporate IT
strategy, IT security policies, defining information architecture, system definition &selection, service provider identification, MIS, preventive
maintenance, system implementation, Identifying the service providers, selection of products & vendors. Developing investment plan, risk
evaluation, IT budgeting & cost control.
Responsibility for Technical Services consists of IT infrastructure, including Software and Wide-Area Networking and dial-up connectivity. Also
had responsibility for User Services, which consisted of user support, help desk, telephone support, network security, electronic mail and
network administration. Developed standards for software deployment on servers and implemented software distribution. Managed the
design of LAN/WAN consisting of 10BaseT & 100BaseT, FDDI, Frame-Relay and ATM networks for a large national WAN.
Installed WinDSS on Windows XP. Served on a development team creating a decision support system built with WinDSS. The team was headed
by an external consulting firm, JDA, Providing - WinDSS application development and occasional utility development including data conversion
and EDI translations, responsibilities to provide technical support to the MIS department. Explored new technologies.
Developing single and multi-user applications in WinDSS. Developed applications dealing with dealing with Grant Accounting, Editorial
Contacts, Warehousing Control and Pre-sales Support. Full life-cycle development including requirements gathering, design and data analysis,
development, testing, installation, data conversion and user training

KKCL has 4 Plant and 384+ K - Lounge stores all over India, with brands like KILLER, LAWMAN, EASIES, INTEGRITI, with a large strength of
work force at Corporate Office in Mumbai and plant location. Joined KKCL as

Recruited to upgrade and replace obsolete technologies at this world- Class Bearings manufacturing organization with more than 800+ users in
19 locations. Hire, train, develop, and lead an IT technical team. Scope of position is expansive and includes departmental directions and full
design, installation, engineering, implementation, support, training, administration, and management authority for:
- LAN/WAN Network Services - PC Desktop Systems - Application System
- 24x7 Computer Operations - System Administration - Web/Internet Design & Operations
- Database Administration - Help Desk Operations
Spearheaded transition from outdated organization-wide and department technologies to highly functional, streamlined, and Cost-effective
client-server technologies and business solutions that have dramatically improved efficiency, decreased Expenses, and optimized data integrity
and safety.
Key Project & Achievement
 ERP (Oracle Apps.(ORACLE 11i)) Design and implementation (Manufacturing, Distribution and Finance Module)
 Directed designed and installation of the complete IBM Desktop range at all NRB locations and LAN/WAN
infrastructure,
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 Utilized state-of-the-art technologies to provide network connectivity of Desktops, Servers, Windows NT, and
Novel System
 Planned and Implemented the Payroll Planning and management system for NRB at its various Plants locations.
 Decreased inventory, application pricing, and licensing expenses by establishing standardization for application,
PC Desktops and network systems
 Defused and resolved long-standing conflicts and department problems, elevated morale and decreased high
employee turnover rates, achieving the best retention rate in the company

Managed and planning through Software and Windows NT workstation and networks
* Collaborated on numerous management committees including the system application
* Selection team, chair of the network, operation, and security Team, and software implementation Team.
* Studying software and hardware technical requirements, and coordinating with the other client IT Department

Administrative support to EDP Department, consisting of Software Development, Computer Hardware &
Networking.
* Responsible for maintaining database of all sites, corresponding with channel users
* Design new project proposal.
* Perform system analysis and design and design networking structure, providing full administrative support for
rest of engineering department