Sr. General Manager Operations and Strategic Transformation.
S B Global Educational Resources Pvt. Ltd.
Total years of experience :12 years, 8 Months
Ventured into a new horizon of skill development. Was successful in strategizing, implementing and executing Central and State funded projects. Two of the five centers in DDU-GKY (Deen Dayal Upadhaya Grameen Kaushal Yojna, a prestigious Central Govt. Project under the leadership of our Prime Minister, Shri. Narendra Modi) was awarded a model centre in Kerala by NIRD (National Institute of Rural Development). Was responsible for mobilization of candidates, recruitment of qualified staff, implement the project based on the stringent SOP set by MORD (Ministry of Rural Development), training and placement of the beneficiaries.
Cleared eSOP test for DDU-GKY programme conducted by NIRD for Comprehensive (Master Trainer Level). Renewed for the year 2017-18.
Client Relations Vendor Relations Team building & Leadership
Staff Development Problem Solving Performance Improvement
Strategic Planning Troubleshooting Continuous Process Improvement.
Successfully completed Mason programme for ladies as part of DDU-GKY with tie up with District team for Swaach Bharat Mission.
Was awarded the best PIA in Malappuram district for DDU-GKY progamme.
Identifying the places to conduct DDU-GKY, PMKVY programme at a cost effective manner.
Trained 500 plus candidates in DDU-GKY project.
Conducted ASAP training at 60 plus centres in Kerala.
Conduct soft skill training programs, establishing a production unit, recruitment, and providing training to Medical Transcription and Medical Coding Aspirants.
Progressed through multiple technical, leadership, and individual contributor roles during corporate transition from a single unit Company to multi-location Company worldwide. Integrating and transitioning the operations between US and India. Deputed to Fort Lauderdale, Florida, US for a period of 3 months for the purpose of integrating the units and thereafter to Dubai for a period of 15 days. Recruitment for the EMR project in US and India was a key factor for my deputation.
Managed a team of 1500+ employees.
Assigned with the task to oversee the OVERALL integration of the subsidiaries in India.
Developing and maintaining systems to measure performance, take necessary action to communicate/advise/assist and reprimand according to performance levels. Additional responsibility of being a HIPAA compliant officer for the Organization. During this period, devised and implemented the standards and controls of the workflow.
• Graduate in Commerce with First Division from Kanpur University. • Completed 1-1/2 year computer programming course from NIIT, Kanpur. • Received training for Medical Transcription from Inde-Dutch Systems. • DQM – Member of Directors’ Quality Team being trained for Six Sigma. • Received short term training for Medical Coding and Billing from Accentia Technologies. • Leadership and Personality Development Program by Prof C F Joseph. • Attended various Personality Development Programs conducted by International Trainers. • Completed Train the Trainer Program – Conducted by US doctors and Transcription Staff. • Received the best Trainer Award during my tenure at Inde-Dutch System.