HOTEL ADMINISTRATOR & CASHIER
BADSHAH TANDOOR|MAHARASHTRA|INDIA
Total des années d'expérience :13 years, 1 Mois
• Manage bar, restaurant, and room service operations to enhance sales and ensure customer contentment.
• Predict occupancy needs and oversee staff schedules for optimal efficiency and cost-effectiveness.
• Coordinate marketing strategies to drive up patronage and boost revenue.
• Organize corporate gatherings, conferences, and sizable events.
• Foster personalized service through amiable interactions with guests.
• Aid customers in finding hard-to-locate items within the store and address any product-related inquiries or complaints.
• Adhere to store policies by verifying customer IDs for age-restricted purchases
• Evaluate sales data to determine top-selling products.
• Act as a representative for the organization at trade exhibitions and conventions to raise awareness of product.
• Coordinate special sales events strategically to enhance customer engagement and increase product turnover.
• Maintain existing customer relationships while significantly expanding the customer base, product line, and sales volume.
• Address and resolve customer concerns promptly.
• Adhere to predefined scripts when addressing common customer inquiries.
• Work collaboratively with internal teams.
• Provide customers with information on product availability, pricing, and location
• Conduct audits of cleaned rooms to ensure adherence to cleanliness standards.
• Produce comprehensive shift reports to facilitate smooth handovers.
• Manage inventory levels by requisitioning housekeeping supplies.
• Develop pricing structures by analyzing historical and current trends, competitor activities, and supply chain data.
• Evaluate sales and service processes to formulate targeted improvement strategies, resulting in increased revenue opportunities.
• Ensure hotels maintain high customer service standards to meet client expectations consistently.
• Innovate ideas and concepts for paid advertising content, while continuously monitoring spending to enhance profitability.
• Schedule strategic special sales events to boost customer interaction and increase product turnover
• Preparation & monitoring of asset, liability, revenue & expenses entries by compiling & analyzing accounts information.
• Maintain & balance subsidiary accounts by verifying allocating, posting, reconciling transactions; and resolving discrepancies.
• Assist in loan meetings and project report creation, ensuring smooth processes.
• Efficiently handle vendor invoices, financial statements, and audits.
• Maintain accurate financial records, including bank reconciliations.
• Manage sales transactions, inventory reports, and tax filings meticulously
