Sr. Manager – Analytics and Visualization
Synechron
Total years of experience :17 years, 4 Months
• Conduct business analysis, and provide insightful recommendations which encourage growth opportunities in a challenging business environment. Interpret and validate web statistics across multiple marketing channels and initiatives
• Cut the quality inspection process time by 33% for a Six Sigma Black Belt Kaizen project by enhancing the functionality of their Excel-based tracking program and re-structuring the work space.
• Designed and rolled out new PeopleSoft Ad Projection system that decreased data collection time by 60% while improving reporting dynamics.
• Instituted previously nonexistent project management guidelines within organization to improve ability to meet time lines, budgets and objects.
• Managed a high-performance team leveraging analytics, loan volume/performance reporting to ensure pricing exceptions & margin risk management and compliance. Produced performance/compliance trend reporting, capacity forecasting, and margin analysis using advanced analytics/modeling production reporting.
• Developed dynamic Divisional/Regional Dashboards that allowed comparing/ trending of market, organizational, and product performance against competitor activity collaborated with client services and servicing operations to develop and share best practices to enhance team leadership and improve service levels.
• Led multiple primary market research studies, working with external vendors to compile and interpret data results and provide action items for team.
• Preparing the project master plan and calibrating the plan over the course of the project, managing Project Roadmap, Budget & Purchase Orders
• Building technical competency in the practice by conducting trainings and taking part in recruitment process. Experienced in mentoring and training teams for datawarehousing projects.
• Adopt Scrum methodology for the Development projects in EDW & ODS
• Established a stable communication channel with the software vendors to communicate the challenges and get information on new features, recommendations and benchmarks
• Responsible for leading the strategic design and maintenance of business intelligence applications.
• Define and communicate the software tier and make sure everyone is using it correctly. Make sure the software and system architectures are in synchronization. Aligns BI architecture with enterprise architecture.
• Make sure the right modeling is being done, to know that qualities like performance and reusability are met.
• Give input as needed to issues like tool and environment selection, identify and interact with stakeholders to make sure their needs are being met, deployed and sustained.
• Maintain morale, both within the architecture group, and externally as well. The latter is done by providing a sound design, when needed, and providing good presentations and materials to let everyone know the organization is on the right track.
• Ensuring that the use of business intelligence applications enhances business decision making capabilities.
• Resolve disputes and make tradeoffs. Understand and plan for evolutionary paths.
• Manage risk identification and risk mitigation strategies associated with the architecture.
• Lead the architecture team, the developer community, and in its technical direction, the organization. Managing / Leading teams and targets as and when assigned.
• Carrying a wide degree of creativity and latitude towards the data presented to the top management and designing specifications and standards for semantic layers and multidimensional models for complex BI projects, involving data analytics and visualizations. Consulting on training and usage for the business community by selecting appropriate BI tools, features, and techniques.
• To be familiarized with a variety of the field's concepts, practices, and procedures.
• Preparing technical design documents and blueprints for applications.
• Facilitating application design reviews and walkthroughs. Evaluating technical alternatives for complex applications.
• A functional lead gathering the requirements from SME’s and presenting to the team.
• Conducting peer reviews for the deliverables and ensuring the timelines and quality.
• Conducting interviews and project presentation sessions for the project managers, explaining them the architecture and deliverables of the project along with estimations.
• Assigning roles and responsibilities to the team members and tracking the project status against the committed deadlines. Tracking the project through Rally.
• Assigning test cases and validating the source data against the reports with the team.
• Maintaining BO universes, BO reports and dashboards through the team of consultants.
• Reporting to the Global heads and ensuring the feasibility of their requirements.
• Capacity planning during the quarter ends for smooth functioning of the business.
• Automating time consuming processes and coming up with automation ideas for existing processes.
• Updating the stake holders with status report of the team and ensuring swift communications.
• Conducting trainings on the new tools introduced in the market serving business needs.
• Often visiting the client location (U.S.) for training the regional teams and get trained on the new processes.
• Ensuring process documentation through the business units and updating them as per the version controls.
• Conducting POC’s for the tools and stating the advantages of using it in the business processes.
• Development and Deployment of “Business Dashboard”, “HR Dashboard”, “Operations Dashboard”.
• Taking over all the captive IT operations outsourced to the BNY Mellon vendors.
• Planning knowledge transfer sessions and resource management for the pipelined projects and QlikView.
• Conducting interviews and project presentation sessions for the project managers, explaining them the architecture and deliverables of the project along with estimations.
• Assigning roles and responsibilities to the team members and tracking the project status against the committed deadlines.
• Assisting the team in report and dashboard developments as per the client requirements and needs.
• Analysing the client specifications against the resource metrics and preparing project plans and deadlines.
• Scheduling the resources and shifts as per the client needs and project deliverables.
• Ensuring the testing and development cycles of the reports are thoroughly met as per the signoff documents.
• Tracking the resource allocation of the team towards a project and handling the resource management towards the other projects.
• Prepare matrix reports against all the stakeholders and their impacts on the performance deficiencies.
• Designing BI and BODS Applications for users and presenting it into the Presales activity.
• Developing dashboards for higher management board meetings with analytical interface.
• Maintaining BO universes, BODS jobs and reports through the team of consultants.
• Frequent client interactions through calls and emails for requirement gatherings and presentation.
• Meeting the clients on regular basis as a part of sales team to present the demo of the tool.
• Development and deployment of sector based reports as per the client requirements.
• Maintaining historical trends of the changes and enhancements of the reports and the release versions.
• Assigning the roles to team members to carry out the project tasks and assigning the test cases.
• Tracking the resource allocation of the team towards a project and handling the resource management towards the other projects.
• Team scheduling for capacity management and project tracking activities through monitoring tools like
Weka-Analytics, QlikView and Xcelsius Dashboards for meeting the deadlines.
• Creating utilization reports and risk reports along with the test cases for critical projects.
• Mentoring the team to attain the project deadlines, assigning tasks along with their tracking mechanisms.
• Prepare the release plans for multiple phases of the projects and ensure their deliverables on time.
• Conducting requirement analysis along with feasibility and challenges before communicating it to the team
• Designing and proposing user interfaces with its underlying architecture along with continuous signoff process.
• Scheduling the team strength to ensure the capacity availability as per the project requirements.
• Developing dashboards fetching real time data for the top management and tuning them on a regular basis for optimizing the performance and loading.
• Maintaining BO universes and ETL jobs and ensuring its thorough functionality and generating BO reports.
• Development of Client end-end daily reports monitoring their through puts and consumption of mining sector
• Integrating data sources from multiple channels and preparing the layouts for reports and dashboards
• Scheduling weekly meetings with the client to get their requirement specification and providing the same to the team and guiding them on the feasibility and attainments of the same.
• Keeping track of the developments and deployment deadlines as confirmed with the client and relaying delays if any with proper reasons and revising with the target deadlines if any.
• Managing / Leading teams and targets as and when assigned.
• Co-ordinating with the client side consultants and understanding the architecture and the module based development to be implemented.
• Developing test cases for the team members and assigning deadlines for completion.
• Preparing shift schedules of the team to ensure capacity availability.
• Developing Web Intelligence and Deski reports along with handling BO support projects to resolve tickets raised by the clients.
• Co-ordinating with the development teams of BO in regards to the issues and ensuring the resolutions as per the SLA of the client.
• Interacting with the clients and assisting them troubleshoot the BO errors and helping them understand the functioning of the reports and their features.
• Create and maintain daily shift turnover documentation to provide clear instructions to incoming heads-up and alert management of any potential problems or issues.
• Handling the team and ensuring proper communication for business workflows and assigning tasks to be completed.
• Interacting with the clients through net meetings and email communications to keep them updated and receive communications in regards to the issues raised.
• Preparing training materials for the reports developed by the BO development team to help the clients understand the functionality and the tools specifications to use the reports.
• Training the team on the use of software and conducting periodic reviews to generate their proficiency reports.
• Working on Business Object Platform to develop query based Web intelligence reports and Dashboards for Managerial decision making and daily sales reports.
• Development and Deployment of “WFM dashboard”, “Attrition dashboard”, “Regional Sales dashboard”.
• Conducting POC for the client for new deployments of Business Objects tools and conducting presentations defining their business integration with the reporting technologies.
• Mentoring the other associate consultants on the business applications and explaining the terminologies of business and designing the database and reports as per the business needs.