Saosan Karam, Office Manager

Saosan Karam

Office Manager

United Arab Bank

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, MBA Specialized in Aviation Management
Experience
13 years, 5 Months

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Work Experience

Total years of experience :13 years, 5 Months

Office Manager at United Arab Bank
  • United Arab Emirates
  • December 2015 to October 2018

Engineers.
• Monitoring Company SIM card of locations.
• Investigation on Incidents when required.
• Coordinate with Logistic and Infrastructure to provide Abloy key for the Customer Support Engineers.
• Coordination of Driving License for the Customer Support Engineers.
Page 3 of 4
• Monitoring that Hardware Team is resolving the issues raised by Customer Support Engineers Hardware
perspective.
• Highlighting issues from WhatsApp Groups - Customer Support Engineers Group.
• Monitoring Customer Support Engineers are sending consumables requests every Saturday to Logistics.
• Monitoring Incident Management Application is being utilized and the team is creating updating and
resolving tickets according to Service Level Agreement.

Project Director at Technip France
  • United Arab Emirates
  • August 2012 to December 2015

Administrative Responsibilities:
• Led all outgoing and incoming correspondence from client, vendors and other consortium group.
• Drove Electronic Data Management entailing EDMS/PCB/PDB/VDB.
• Utilized System/Project Control Base System/Project Database/Vendor Document Base as filing system
for the organization.
• Delivered assistance to Engineers concerning all Engineering documents required for uploading in DDB.
• Handled petty cash fund and replenished for reimbursement.
• Responsible for reporting to Project Director, managing application of passes for Site (Optima Cards),
video conference activity for Engineering & Project Management meeting and, Transmittal for
engineering deliverables.
• Coordinate arrangements inclusive of charter, accommodation, claims etc.
• Set-up and maintained filing systems as well as operated office equipment’s including phone, telefax,
copier, and Scanner.
• Responsible for all I.T., Maintenance & Logistic requests for the Project.
• Facilitated Mission Order for accommodation/transport request required by the project.
• Received invoices and circulated to all signatories for approval.
• Accountable for scheduling travel arrangements for Managing Director.
• Performed several related works as required by all project management team.
• Administered the issuance of vehicle keys allocated for the project used by the project team for site
visits and client meeting.
Projects Handled:
Project 1:
FEED - Project: AL DABBI’YA ASR Gas Development Project |

HR Assistant at Abu Dhabi Company for Onshore Petroleum Operations Ltd (ADCO) United Al-Sager Group - Abu Dhabi Motors
  • August 2012 to April 2013
HR
  • July 2011 to October 2011

Administrative Responsibilities:
• Responsible for all

Executive Secretary at Europe Machinery Equipment & Europe Decor & General Contracting Co. L.L.C
  • April 2009 to May 2011

Administrative Responsibilities:
• Accountable for reporting to General Manager, scheduling and organizing calendars, filing documents,
maintaining employee records, placing orders, and organizing office supplies.
• Prepared billing for the company.
• Served as Internal Revenue Service agents and delivered internal and external auditing services for
businesses and individuals.

Operation Supervisor at Eshraq Proprieties Company
  • June 2007 to August 2008
Executive Secretary at White Seagull General Transpor
  • November 2006 to April 2007

Education

Master's degree, MBA Specialized in Aviation Management
  • at Emirates Aviation University
  • November 2018

Bachelor's degree, Business Administration Major Management
  • at Al Khawarizmi International College
  • August 2016

Specialties & Skills

Grievance Resolution
Recruitment and Manpower Planning
HR Strategy
Process Management
Time Management
ADMINISTRATION
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
FILE MANAGEMENT
HUMAN RESOURCES
MICROSOFT ACCESS
MICROSOFT OFFICE
PROJECT MANAGEMENT
RECRUITING

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert

Training and Certifications

Stress Management (Training)
Training Institute:
Emirates Institute for Banking and Financial Studies
Date Attended:
May 2018