SAPAN BANSAL

INCIDENT MANAGER في IBM INDIA PVT LTD

• الهند
• أشغل هذه الوظيفة منذ ديسمبر 2010

IBM India Pvt Ltd.- December 2010 till Present
1.Presently working as a Major Incident Manager for TEC Account (US Based).
2.Worked as a Lead Technical Support and Subject Matter Expert for CNA Insurance Account (US Based).
3.Worked as a Lead Technical Support and Subject Matter Expert for Multiple Swivel Accounts.
4.Worked as a Sr Escalation Analyst for Roger Communications Account (US/Canadian Based).