Assistant Manager Operational Excellence & Efficiency
telenor,pakistan
Total years of experience :20 years, 8 Months
Assistant Manager Operational Excellence & Efficiency (May 12 - To Date)
• Directing and leading team to ensure Operational Excellence through End to End management of 4 Point Strategy: Operational Excellence Initiatives, Energy Management and Cost Efficiency, Monitor & Control Power Infrastructure Improvement ensuring continuous improvement in deployment and operations of network
• Management Reporting on Key Areas
• Documentation on Project Proposal & RFQ Preparation
• Positioning of Telenor Pakistan within Other Telenor OpCos, benchmarking of efficiency
• Project Management of Operational Excellence Initiatives.
• Ensure successful completion/rollout of all Operational Projects through proper follow up & Reporting
• Extensive control on Operational KPI related to power
• Review of power operational KPI considering cost, quality & customer satisfaction
• Control & Monitor the target of OPEX & CAPEX Heads
• Development & implementation of consolidated operational strategy for key working areas for managing cost saving initiative to accomplish cost targets
Project Support Specialist, Strategy (Nov 09 - Apr 12)
• Project Management of different strategic projects in line with the strategic vision and direction set by the management to enhance organizational efficiency
• Working on different contracts related to Site Sharing, Due Diligence of Strategic Projects, etc
• Defining Scope of Work and Scope of Responsibilities in these contracts with different stakeholders
• Preparation and Follow up of Project Implementation Plan with external and internal stakeholders for timely completion of different project deliverables
• Center point of contact for dealing with external and internal stakeholders for successful execution of Commercial sharing agreements and end to end closure of Contracts related to Site Sharing with different operators
• Working on commercial terms in site sharing agreements and other infrastructure sharing initiatives
• Project Tracking, Project Reporting and achieving objectives within time and budget without compromising quality
• Arranging and participating in weekly progress meetings with foreign advisors, consultants, internal and external stakeholders on different project activities
• Working closely with the different cross-divisional Project work streams for successful completion of project activities
• Strategic analysis in projects and timely escalation/removal of issues before they become bottleneck
• Working closely with technical to ensure that operational KPIs are managed smoothly in site sharing initiatives and network quality is not compromised. SLAs are defined accordingly in sharing contracts and required escalations are carried out accordingly to avoid operational issues
• Working with Finance and Technical for accruals and invoices related to site sharing
Team Leader BSS & Transmission Rollout, Field Operations North (Aug 09 - Oct 09)
Lead a team of five engineers responsible for:
• Implementation of Monthly BTS Roll out targets.
• Ensuring in time delivery of all sites by conducting ATP on sites
• Delivering high quality TI on sites.
• Close coordination with different stakeholders for timely closure of action points
• Implementation of DAP/EDAP (Edge) on new and already operational sites.
• Generating SMRs to warehouse for issuance of equipment to subcons
• Coordination with RF/ BSS/ TXN Planning for creation of NCT, Neighbors, Cell ID WO, Abis WO.
• Coordination with NSS O&M for implementing Cell ID WO.
• Coordination with CM for implementing NCT.
• Continuous follow up with the vendors and site visits.
• Timely implementation of Abis TXN WO and End to End media clearance
• DT planning and execution for Soft Launch of new RCO sites
• BSS & TXN related issues troubleshooting during DT.
• Rectification of TI issues prior to soft launch.
• Implementation of TRX expansions to provide better QoS hence meeting capacity demands.
• Handling the Media related activates across the region to complete the integration of sites.
BSS & Transmission Specialist, Implementation North (Dec 08 - Jul 09)
• Implemented the first NSN Village Connection Network in Pakistan by completing the installation and commissioning of GSM Access Points (GAPs) and Access Center (AC). The Village Connection Network was integrated with MSC and the Inter GAP Calls, Intra GAP Calls and the Calls with the outside world were successfully established.
• Forecasting the future rollout requirements and evaluating different options for savings of CAPEX and OPEX in Tower Sharing scenario.
• Analyzing the future trends of CAPEX, maintenance CAPEX, upgrading CAPEX, OPEX and decommissioning CAPEX savings with option of sharing the sites.
• Evaluating the current network for future requirements and sharing with other operators by sites overlap analysis.
• Working on SLAs and Financial Modeling.
• Developing business cases for Site Expansions in sourcing and sites sharing.
BSS & Transmission Engineer, Implementation North (Sep 06 - Nov 08)
Project Manager NEC Microwave Implementation
• Project Manager for nationwide implementation of 1000+ Microwave Links of NEC’s Microwave Transmission Backbone Project for Telenor Pakistan.
• Making Site Deficiency Reports after conducting Provisional Acceptance Tests (PATs). Making reports of sites visits and escalating the concerns to management regarding installation and operational issues and proposing solutions.
• Conducting nationwide weekly implementation meetings with management of NEC and generating NEC Implementation Weekly Progress Reports.
• Formulating procedures of PATs/ FATs of NEC Links and compilation of same.
• Coordination with all stakeholders for PNMS visibility of NEC microwave hops in NOC.
VSAT
• Supervised the successful smooth implementation process of VSAT project from Dec 07 - Jan 08 in the remotest of South and North regions with Wateen and PDL.
BSS Rollout
• Meeting aggressive BTS rollout targets of Telenor Pakistan.
• Civil Works and Telecom Implementation follow up with vendors.
• Supervision of BTS sites installation, commissioning and integration and performing site acceptances.
• Supervising Health and Safety issues at sites.
TL9000
• Worked on TL9000 Project, Global Quality Management System standard for Telecom developed by the QuEST Forum.
• Member of the cross functional team responsible for
o SIPOC and mapping current processes and procedures.
o GAP analysis by reviewing as-in processes against TL9000.
o Identify Process Changes required meeting TL9000 requirements.
o Deploying new processes.
Assistant Divisional Engineer (Deployment Engineer & Integration Coordinator)
• Responsible for deployment of BSS Network in Islamabad and Hazara Regions.
• Conducted regular meetings with management of Huawei and ZTE to review rollout progress and assisted the management on different rollout related issues.
• Supervised and Approved Technical Site Surveys.
• Supervised Civil Works for BTS tower foundations and site build outs as per design specifications.
• Supervised installations, commissioning and integration of new network elements and conducted Provisional Acceptance Tests for CDMA 20001x and EVDO BTSs, Rectifiers, Batteries, Diesel Generators and Microwave equipment.
• Coordinated with stakeholders for availability of commercial power and end to end media.
• Made reports of rollout, closely monitored the rollout targets and escalated the issues to management for struck up sites due to different issues.
• Call Testing of all BTS Sites in North and created data of MDN Ranges in different exchanges, IN and other networks switches. Ensured two way connectivity with other operators during call testing.
• Operations and Maintenance of BSS network elements of ZTE and Huawei.
Designing and implementing high-speed wireless digital data link with power amplification, using special low voltage Microcontrollers and fabricating PCBs with SMDs.
Operating the process of Modified Chemical Vapour Deposition for making preform for fiber. Drawing of optical fiber in Drawing Tower. Taking measurements of various types of Optical and Geometric characteristics of fiber.
Exceutive MBA. Completed coursework in Jan 2012. Thesis to be completed. The EMBA programme is designed for middle to senior level working professionals who are ready to take the next step in their careers. The EMBA programme is more than an opportunity to gain or improve a particular skill. It helps evolve your experience into an expertise that propels you to the next level in your career and within your organisation. The candidates must possess minimum of 14 years of prior education and minimum work experience of 4 years. Teaching methodology is based on class lectures, case studies, assignments and individual or group projects
I have earned the Project Management Institute’s most recognized and respected global credential -- the Project Management Professional or PMP®. The Project Management Institute, Inc. (PMI) is the leading membership association for the project management profession and the largest association dedicated to project management in the world. To obtain a PMP credential, an individual must satisfy education (35 hours) and experience (no less than 4500 hours) requirements, agree to adhere to a professional code of conduct and pass the PMP examination. The PMP Certification Program supports the global community of project management practitioners and is designed to objectively assess and measure professional knowledge. The PMP designation following a professional’s name demonstrates to employers and others that the PMP credential holder possesses a solid foundation of experience and education in project management. The PMI Certification Program is the first professional certification program of its kind to receive the ISO 9001 certification, a globally recognized mark of a quality management system.
This is the most prestigious degree engineering programme of NUST Pakistan, based on fundamental principles and practical applications of electrical engineering. Emphasis is on circuits and systems, electronics, electromagnetics, antennas, transmission lines, microwave, control systems, computer networking, communication system, signal processing, microprocessors and computer systems. The syllabus also covers aspects of mathematics, physics, chemistry, mechanics, engineering drawing, workshop practice, essential mechanical engineering subjects and set of courses in economics and management. The course culminates into a final design project that reflects on the skills acquired by the students during study. Only the top students fulfiling tough acedamic standards enter this programme at the campus of College of Electrical and Mechanical Engineering, NUST. It is an elite institution of engineering sciences, which, in 1996, was declared the best engineering college in the country by the Pakistan Engineering Council during its accreditation evaluation of all engineering institutions in Pakistan. Keeping to its tradition of excellence the college received ISO 9001 certification in 1999 and later on ISO 9001-2000 in 2003 and 2006. I earned a CGPA of 3.047 in my Bachelor of Engineering at this College of NUST. My final year project "Design and mplementation of High Speed Data Link'" was among the top three projects of EE Department. I did two internships; one in the field of fiber optics manufacturing at LT Engineering Pakistan and the other one in Wireless Data Link Designing and Implementation at Advanced Engineering Research Organisation Pakistan.
Equivalent to 11th and 12th Grades. I obtained 791/1100 Marks (72%) in Sir Syed College. Subjects undertaken were of Chemistry, Maths, Physics, English, Urdu, Pakistan Studies and Islamic Studies. This College is one of the elite educational institutes in the country offering admission to the cream of successful students who clear Seconday School Certification. This College has the tradition of clinching top positions in the Federal Board Exam of Higher Secondary School Certficate.
Equivalent to 9th and 10th Grades. I obtained 680/850 Marks (80%). Subjects undertaken were of Chemistry, Maths, Physics, Biology, English, Urdu, Pakistan Studies and Islamic Studies. St. Mary’s Academy established in 1962 offers classes from Prep to SSC and A Level preparing students to follow in the footsteps of earlier St. Marians who have taken their place as honorable and leading Pakistanis and world citizens. St. Marians have excelled in academic and sporting fields and play an important role in Government such as ministers, the professions, business and in the Defence Forces such as Chief of Army Staff.