Business Operations Administrator
British Council - Saudi Arabia
Total years of experience :7 years, 4 Months
- Support in procurement of stationery and office equipment
- Assist in general office administration
- Arrange British Council meeting and logistics where required
- Arrange and coordinate travel, flight and hotel bookings
- Proactively communicate and liaise with internal and external contacts to ensure effective coordination and delivery of events, services and activities
- Maintain accurate records, draft routine and non-standard documentation, report and financial analysis/reconciliations
- Analyse, manipulate and interpret data, tasks and information and present finding/result accurately
- Provides logistical support to the organisation and delivery of internal and external activities/events, to ensure they run smoothly and efficiently
- Monitor and take responsibility for small-scale resources/cash/stock
- Coordinate office space allocation and storage facilities and ensure these are managed appropriately
- Oversee replacement of equipment and disposal of old equipment ensuring appropriate authorisation has been received
- Line manage and ensure effective utilization of office drivers/cleaners and security staff
- Plan and prioritize own work activities whilst adapting to changes
- Task and coordinate others - internal colleagues or external contractors/suppliers - to complete time-limited activities, within established procedures, in order to ensure efficient delivery of services
- Monitor task completion to agreed quality and time standards
- Handling petty cash, accountable stationary, reconciling income and posting required journal in SAP as well as handing over cash receipt to bank
- Custodian of cheque books and travel envelopes
- Processing off-system payments/urgent advances and refunds
- Manage and clear communication bills
- Managing and clearing supplier and vendor invoices
- Follow up on day-to-day operations and support manager in day-to-day logistics coordination
- Assist project manager in coordinating, managing and executing projects
- Carry out administrative duties and synchronize between various departments
- Identify cost savings and efficiency improvements within operations
- Identify problems in operational processes and provide fast solutions
- Adapt quick to changes in company goals and objectives to ensure customer requirements are met
- Liaise with franchisers and customers to maintain smooth operational delivery and customer satisfaction by ensuring effective communication flow between both parties
- Assess requests and report all necessary tasks to Operations Project Manager
- Work with (JDEdwards) ERP system and data collection (DSI) scanners
- Representing the university as an existing student whilst maintaining a formal and professional approach
- Meet and greet students upon arrival and provide guidance to allocated venues
- Giving campus tours, if required accommodation tours
- Prepare for open days and other events (brochures, booklets, Powerpoint presentation)
- Providing excellent customer service and accurate information about the programmes being offered from a student perspective
- Creative cake decoration on make line with attention to detail
- Labelling, weighting and packing to high standards
- Communicating in a very high pressured work environment