Sara Abdelfattah, Business Operations Administrator

Sara Abdelfattah

Business Operations Administrator

British Council - Saudi Arabia

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, Air Transport and Logistics Management
Expérience
7 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 4 Mois

Business Operations Administrator à British Council - Saudi Arabia
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis février 2019

- Support in procurement of stationery and office equipment
- Assist in general office administration
- Arrange British Council meeting and logistics where required
- Arrange and coordinate travel, flight and hotel bookings
- Proactively communicate and liaise with internal and external contacts to ensure effective coordination and delivery of events, services and activities
- Maintain accurate records, draft routine and non-standard documentation, report and financial analysis/reconciliations
- Analyse, manipulate and interpret data, tasks and information and present finding/result accurately
- Provides logistical support to the organisation and delivery of internal and external activities/events, to ensure they run smoothly and efficiently
- Monitor and take responsibility for small-scale resources/cash/stock
- Coordinate office space allocation and storage facilities and ensure these are managed appropriately
- Oversee replacement of equipment and disposal of old equipment ensuring appropriate authorisation has been received
- Line manage and ensure effective utilization of office drivers/cleaners and security staff
- Plan and prioritize own work activities whilst adapting to changes
- Task and coordinate others - internal colleagues or external contractors/suppliers - to complete time-limited activities, within established procedures, in order to ensure efficient delivery of services
- Monitor task completion to agreed quality and time standards
- Handling petty cash, accountable stationary, reconciling income and posting required journal in SAP as well as handing over cash receipt to bank
- Custodian of cheque books and travel envelopes
- Processing off-system payments/urgent advances and refunds
- Manage and clear communication bills
- Managing and clearing supplier and vendor invoices

Logistics Operations Coordinator à Johnson and Johnson Medical
  • Belgique
  • septembre 2012 à septembre 2013

- Follow up on day-to-day operations and support manager in day-to-day logistics coordination

- Assist project manager in coordinating, managing and executing projects

- Carry out administrative duties and synchronize between various departments

- Identify cost savings and efficiency improvements within operations

- Identify problems in operational processes and provide fast solutions

- Adapt quick to changes in company goals and objectives to ensure customer requirements are met

- Liaise with franchisers and customers to maintain smooth operational delivery and customer satisfaction by ensuring effective communication flow between both parties

- Assess requests and report all necessary tasks to Operations Project Manager

- Work with (JDEdwards) ERP system and data collection (DSI) scanners

Student Ambassador à University of Huddersfield
  • Royaume Uni
  • septembre 2011 à mai 2012

- Representing the university as an existing student whilst maintaining a formal and professional approach

- Meet and greet students upon arrival and provide guidance to allocated venues

- Giving campus tours, if required accommodation tours

- Prepare for open days and other events (brochures, booklets, Powerpoint presentation)

- Providing excellent customer service and accurate information about the programmes being offered from a student perspective

Production Operative à Greencore Cakes and Desserts
  • Royaume Uni
  • mars 2009 à mai 2009

- Creative cake decoration on make line with attention to detail

- Labelling, weighting and packing to high standards

- Communicating in a very high pressured work environment

Éducation

Baccalauréat, Air Transport and Logistics Management
  • à University of Huddersfield
  • juillet 2014
Diplôme, Access to Higher Education - Business Pratice
  • à Hull College
  • mai 2010
Etudes secondaires ou équivalent, Handel en Verkoop
  • à Oranje Nassau College
  • juillet 2004

Specialties & Skills

Organizational Skills
Customer Service
Administration
Microsoft Office
Business Operations
Finance

Langues

Arabe
Langue Maternelle
Anglais
Expert
Néerlandais
Moyen

Loisirs

  • Watching movies
    I like horror movies on a night in.
  • Listening to music
  • Family
    I've been married since 2014 and gave birth to my daughter January 2016 who's name is Amal. I believe my family comes before everything and enjoy spending time together with them. They play a big part in my motivation and success.
  • Aircraft spotting
  • Traveling