Senior Risk And Audit Officer
Damas Jewelllery
Total years of experience :15 years, 1 Months
• Providing continued education and advice to some business units and
teams regarding compliance and risk assessment .
• Monitored adherence to various regulatory, legal and company
prescribed procedures and internal controls by conducting operational
audits and reviews of sales.
• Communicated audit and review findings to Senior Management.
• Ensure adherence to internal controls, accurate recording of data by
developing audit programs and procedures.
• Tailored and developed an audit approach to ensure all significant risks
areas are identified and tested in coordination with Head of Internal
Audit.
• Coordinated renewal of insurance policies for the company in GCC
countries and deal with brokers.
• Perform some consulting services .
• Provided guidance to business regarding insurance matters including
contract review and adherence to Insurance Coverage Policy.
• Responsible for documenting, tracking and managing loss events for the
business, and insurance claims.
• Work with management to develop acceptable solutions to address
issues or gaps identified and follow-up with management to ensure
remediation is implemented.
• Provide consultative support to branches and departments with regard to
the execution of risk management processes.
•Providing continued education and advice to some business units and
teams regarding compliance and risk assessment .
• Monitored adherence to various regulatory, legal and company
prescribed procedures and internal controls by conducting operational
audits and reviews of sales.
• Communicated audit and review findings to Senior Management.
• Ensure adherence to internal controls, accurate recording of data by
developing audit programs and procedures.
• Tailored and developed an audit approach to ensure all significant risks
areas are identified and tested in coordination with Head of Internal
Audit.
• Coordinated renewal of insurance policies for the company in GCC
countries and deal with brokers.
• Perform some consulting services .
• Provided guidance to business regarding insurance matters including
contract review and adherence to Insurance Coverage Policy.
• Responsible for documenting, tracking and managing loss events for the
business, and insurance claims.
• Work with management to develop acceptable solutions to address
issues or gaps identified and follow-up with management to ensure
remediation is implemented.
• Provide consultative support to branches and departments with regard to
the execution of risk management processes.
• Collect and analyses data to detect deficiency controls, duplicated effort,
extravagance, fraud, or non-compliance with laws, regulations, and
management policies.
• Prepared reports on results of audits and made recommendations for
control and operational improvements to management.
• Conducted comprehensive inventory reviews in stores while coaching
Managers on how to correct and prevent errors .
• Lead, plan, and perform financial and operational audits.
• Initiated follow-up efforts to assure compliance with enterprise-wide
strategic risks .
• Managed, coordinated, and facilitated each assigned audit.
• Identifies control gaps and opportunities for improvement.
• Translation the agreements and policies belong to the company.
• Maintain an awareness of audit trends and “best practices”
• Completed a reports on the risks identified at each location as well as a
financial analysis of the stores level Profit and Loss Reports .
• Lead frauds investigations audit which lead to the successful prosecution
and recovery of loss .
• Consistently improved the level of customer satisfaction and outperformed
sales every quarter.
• Ensured proper presentation, organization, storing and replenishment of
stock .
• Attended product training classes and seminars and participated in
pre-selling drives to maximize sales .
• Managed administrative work through filing, inventory, customer follow-up
and familiarizing myself with Fine Jewelry and company policies.
• Worked as a team member to provide the highest level of service to
customers.
• Perform high level in UPT and KPI.
• Give customers outstanding support by understanding their needs,
recommending the right products, services and resolved customer issues
as they arose.
• Collaborated on daily routines and facilitated store flow.
Responsible for wholesale distributions and cash collections from other merchants and payments .
Responsible for replenishment and products distribution for the company retail stores .
Organizing all store operations and allocating responsibilities to staff.
Determine merchandise and services to be sold, and implement price .
Plan budgets and authorize expenditures.
Monitor stock levels and purchases and ensure they stay within budget.
Deal with complaints from customers to maintain the store’s reputation.
Analyze sales and revenue reports and make forecasts.
Communicates with merchants and vendors, as needed.
Supports store initiatives related to Client Development, Brand Experience, and other functions, as applicable.
Handling and resolving customer complaints regarding a product or service.
information and communication technology