sara Ahmed

Key Account Manager at Ali Abdulwahab Al Mutawa

• Kuwait - Al Kuwait
• My current job since April 2017

Effectively managed a pool of 200 key client accounts & expanded the business by cross selling & up selling our products.
 Successfully acquired over 120 new clients, salons, & sales outlets by scouting the market, setting up meetings & delivering product offers.
 Effectively maintained & established rapport with all key accounts by fulfilling orders in a timely manner in addition to maintaining an organized daily work schedule to follow up with clients.
 Implemented a monthly efficiently achieve annual targets by reaching out to new potential sales outlets, in addition to cross selling various products to current accounts.
 Successfully curated structured sales-pitch to that is used in presentations while acquiring new businesses.
 Increased sales by 22% by penetrating the market with new offers & products after studying local competition & customer needs.
 Effectively cascaded market information & sales updates to senior management maintaining a close relationship & regularly submitting monthly reports.
 Monitored local & international competition on a weekly basis to identify end-user needs & market information reflecting pricing, product variety, delivery schedules & methods, & merchandising techniques.
 Recommended a number of changes in product varieties, client service procedures & policies to international standards
 Maintains professional & technical knowledge by attending educational workshops that reflect on product technicalities as well as usage methods.
 Effectively handled & resolved client complaints & ensured all their issues were resolved