سارة بهكلي

answering customer calls (inbound and outbound)
-helping customers with inquiries, complaints and maintenance requests
-following up on it and reporting back to the customers
-helping customers on whatsapp with inquiries, complaints and maintenance requests
-happy calls and service surveys to check on the quality of the services provided by the maintenance center

answering customer calls (inbound and outbound)
-helping customers with inquiries, complaints and maintenance requests
-following up on it and reporting back to the customers
-helping customers on voice mail with inquiries, complaints and maintenance requests

. process payments (cash, credit, debit) and issue receipts
-provide product information and help customers locate specific items
-balance cash drawer at the beginning and the end of each shift