HR Planning & Development Manager
Darwish Holding – Qatar
Total years of experience :18 years, 11 Months
Responsible for the HR Planning side wherein the Learning & Development, Performance Management, Rewards Management and Organizational Development are included in the scope of work. Plan, direct, and coordinate programs to enhance the knowledge and skills of an organization’s employees. Design, develop, and implement an efficient, fair and transparent Performance Management System to serve the organizational goals. Participates in compensation surveys to collect and analyze salary information to determine company’s competitive positions. Reviews compensation policies and processes. Prepare salary planning schedules for merit review program and assists in market analysis and budget preparation. Initiate Manpower planning activities with the best sizing exercises.
DUTIES INCLUDE:
L&D:
• Align training with the organization’s strategic goals
• Create a training budget and keep operations within budget
• Develop training programs that make the best use of available resources
• Update training programs to ensure that they are current
• Oversee the creation of online learning modules and other educational materials for employees
• Review training materials from a variety of vendors and select materials with appropriate content
• Assess employees’ needs for training
• Teach training methods and skills to instructors and supervisors
• Evaluate the effectiveness of training programs and instructors
• Design and update the competency framework in coordination with the various functions and the Organizational Objectives.
• Design the Performance Management System based on leading practices with the aim to provide a fair and transparent performance management.
• Develop and update the annual appraisal process and guidelines.
• Contribute to the development and integration of competency models within the Performance Management System.
Rewards and OD:
• Market Analysis for salary structure, compensation elements and reward programs.
• Develops Darwish new salary & Benefits structure.
• Assuring internal equity and external competitiveness.
• Performance management and related salary increments.
• Different incentive schemes according to the job nature as well as bonus scheme for the back office.
• End to End involvement in HRIS implementation (Oracle) including Analysis, CRP, training, testing and business Intelligence.
• Manpower planning including the right sizing activities.
Darwish Holding manages a portfolio of prominent companies that offer Luxury products, it has diversified business interests across a spectrum of industries including consumer distribution, investment, retail, real estate, business services, and technology. Featuring 1000 employees from 25 nationalities and representing over 100 major brands.
Responsibilities:
Evaluates jobs, benchmarks, and review job offers for internal equity and external competitiveness. Participates in compensation surveys to collect and analyze salary information to determine the company’s competitive positions. Reviews compensation policies and processes. Recommends, updates, and communicates changes and provides advice on pay decisions, policy, and guideline interpretations including the design of creative solutions to specific compensation-related programs. Prepare salary planning schedules for merit review program and assists in market analysis and budget preparation. Initiate Manpower planning activities with the best sizing exercises.
DUTIES INCLUDE
• Market Analysis for salary structure, compensation elements, and reward programs.
• Develops Darwish's new salary & Benefits structure.
• Assuring internal equity and external competitiveness.
• Performance management and related salary increments.
• Different incentive schemes according to the job nature as well as bonus schemes for the back office.
• End to End involvement in HRIS implementation (Oracle) including Analysis, CRP, training, testing, and business Intelligence.
• Manpower planning year including the right sizing activities.
Nasser Bin Khaled is one of many global companies offering prestigious brands such as Mercedes Benz, Mitsubishi Motors, Harley Davidson and Kawasaki. In addition to numerous centers catering to all kinds of customers’ demands for vehicles, tires, spare parts and accessories such as Bosch, Michelin, Zeibart and Smart Repair. NBKS, its subsidiaries and joint ventures having more than 3000 Employees managed by centralized Human Resources Department.
Responsibilities:
Develops and manages the implementation of necessary Manpower Planning and Organization Design policies and processes. Organizes, supervises and controls the overall preparation and updating of NBKS Subsidiaries’ Manpower Plans and Organization Charts, in collaboration with related stakeholders (HR, Finance, Line Managers, etc.). Guide and Support the Recruitment team in providing them with information related to Approved Vacancies and the closing timeframe as well as building the Manpower Planning and Recruitment Policies, Processes and Strategies within the overall guidelines of Director of Human Resources. Design and implement Performance Management system in order to strive for the achievement of goals. Provide change management expertise and build programs to assist in managing organization / department wide change to ensure successful implementation of various initiatives.
DUTIES INCLUDE
• Formulating plans for meeting the company's manpower requirement and ensuring proper utilization of existing human resources to meet organizational objectives.
• Develops, maintains and implement approved procedures for the creation of new positions, raising of manpower requisitions, and initiation of internal and external recruitment process.
• Ensures that manpower requisitions and staff movements are in accordance with the approved organization chart and staff establishment.
• Planning, implementing and reviewing the reward package including bonuses, healthcare schemes, company cars and more
• Managing manpower planning process and implementation of the manpower plans.
• Carrying out organization studies and reviews and work measurements to determining workloads and advice on optimum staffing level requirements.
• Enhancing organizational performance and effectiveness through corporate initiatives that drive alignment of objectives and employee engagement within and across departments.
• Change Management activities.
Responsibilities:
Manage, develop and implement the payroll system, employee services and HR policies. Maintain and enhance the organization's Compensation and Benefits programs and ensure that pay levels for groups of jobs are competitive externally and equitable internally.
DUTIES INCLUDE:
•Contribute to growth and profitability by ensuring that pay structures and benefits plans are competitive, and that they are designed and managed to attract and retain a top-quality workforce.
•Monitor salary structures, balancing staffing needs with cost controls, and ensuring that policies, procedures and programs are in alignment with the organization’s overall strategic objectives and HR vision.
•Strong experience in mentoring, tracking and managing diverse Payroll teams as well as Compensation and Benefits teams.
•Consulting with internal business partners, such as General Managers and C level executive to assess benefits, compensation and compliance needs.
•Evaluate competitor compensation and benefits packages, creating policies and procedures, monitoring the payroll interface to ensure compliance and data integrity.
•Implements a performance management and improvement process that leads to a positive and measurable impact on the employees’ performance and productivity.
• Plan, Organize, Manage and support all Benefits and Compensation functional activities with Personnel Policies and Procedures and provide all necessary HR support services to all HR personnel and Line Mangers of other divisions.
• Manage effectively Benefits & Compensation department in the core process (New Employee Startups Function, Contracts Unit, Benefits Management and Administration).
• Ensure Benefits & Compensation processes and activities across functions, and divisions are fair, consistent and conform to personnel policies and practices and to maintain internal equity.
• Planning, implementing and reviewing the reward package including bonuses, healthcare schemes, company cars and more
• Conduct job evaluation against the job description for each position following Hay Group points/system.
• Ensure application of grading structure.
• Responsible for the yearly salary reviews, increments and position alignments for the whole group.
• Ensuring payroll and benefits administrations are consistent with the general company policy.
• Identifying the potential of employees and prepare development plan to upgrade their skill set for promotions and succession planning
• Participate in the annual manpower planning exercise for all the departments and as well as submission of HR budget.
• Take part in job profiling, job classification and re-structuring exercise resulting in the approved organization charts and JDs for all unique roles.
• Implement the performance management system, ensuring setting of objectives and closure of the annual appraisal exercise on time.
• Manage the employee relations including disciplinary issues.
Compensation and Benefits essential Functions:
• Providing any required reports from HR system to the top Management and the C Executive Level.
• Design, implement, and manage salary classification and compensation programs.
• Conduct analysis of compensation and benefits within company.
• Prepare occupational classifications, job descriptions, and salary scale.
• Improve recruitment and retention.
• Analyze surveys to ensure appropriate compensation across all departments.
• Forecast budget for salary increases.
• Administer and manage employee insurance plans.
• Advise on salary increase requests.
• Conducting extensive exit interview and generate monthly report of its result
• Evaluating employee’s loan requests and salary advances.
• Other related duties and special project as assigned by HR Director.
Payroll essential Functions:
• Manage workflow to ensure all payroll transactions are processed accurately and timely.
• Reconcile payroll prior to transmission and validate confirmed reports.
• Understand proper taxation of employer paid benefits.
• Process correct garnishment calculations and compliance.
• Execute time and attendance processing and interface with payroll.
• Perform compliances for unclaimed property payroll checks.
• Process accurate and timely year-end reporting when necessary.
• Develop ad hoc financial and operational reporting as needed.
Certified as In-house Trainer.
Conducting in House training for NBK employees as per the pre agreed prepared schedule with the Training dept.
HP is an American multinational information technology corporation. It provides hardware, software and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
Responsibilities:
Provide employee and management support to various HP locations throughout the Middle East (Egypt, Qatar & UAE). Working as part of the regional Human Resources team to accomplish the mission and vision of the department.
DUTIES INCUDED
Payroll:
• Responsible for payroll processing for HP branches in three countries (Qatar, UAE and Egypt).
• Responsible for solving all internal issues related to payroll (overtime, shifts and oncall …etc)
Acting as a contact person between the company and the bank to handle salaries issues.
HR:
• Recruiting: Advertising and soliciting resumes from qualified candidates; coordinating and attending career fairs, screening resumes and applications for suitability; conducting initial screening interviews, both telephone and personal; making hiring recommendations based upon the eligibility criteria provided.
• Takes a proactive approach to meet staffing requirements by attracting, sourcing and screening applicants using innovative techniques.
• Handling Employee Database (Soft Form and Files Management).
• Conducting orientation program to new employees
• Take a part in buddy system for new employees
• Providing feedback to the management to enhance a better and cordial working environment
• Preparing new comers contracts and renewing the employees' contracts.
• Organizing corporate events such as company’s employment fairs.
• Responsible for all the transaction of hiring employees on the company's system.
• Responsible for employees' leaves, absence, leaves without pay, maternity leaves...etc.
• Reviewing updates and maintains proper filing of insurance policy, HR handbook, company doctors’ list
• Assisting in drafting Promotion Letter
• Responsible for Medical insurance and life insurance including solving all the issues between the employees and the vendors (Egypt branch)
• Conducting exit interviews
Microtech is one of the Middle East’s largest enterprise software company, providing software, consulting and support services to enterprise clients throughout the region. It has provided the software and associated services, which enable organizations in managing their business processes, and in obtaining timely and accurate information from their business systems.
Responsibilities:
Manage the day-to-day operations and administration of the human resources policies, procedures and programs. Carry out responsibilities in departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and recruitment.
DUTIES INCLUDED
• Attendance Modification for all the employees.
• Recruiting, training and developing staff.
• Organizing salaries payments.
• Pensions and benefits administration
• Looking after the health, safety and welfare of all employees
• Negotiating salaries, contracts, working conditions or redundancy packages with staff/representatives.
• Have a part with the managers in the semiannual and annual appraisals for the employees.
• Responsible for presenting the orientation session for the new comers especially on CMMI (level 3) process & QA activities.
• Reviewing all the financial issues that related to employees with the
Accounting dept. (Transportation, Expense claims…. etc)
• Reviewing and approve all the transportation sheets submitted from the employees to the Accounting dept.
• Recruiting new Consultants for the company.
• Setting Training plans for the consultant & tracking their attendance in case of customer visits & evaluation.
(2001-2005) Ain-Shams University, Faculty of Arts, communication dept. Grade: Very Good with honor.