Passenger Services Shift Leader
Lebanese Air Transport
Total des années d'expérience :5 years, 8 Mois
-Monitor the activities of the various sections (Ground Handling Agents) in the airport and coordinate with other areas (cleaning, special care, VIP’s, ramp controller and line Services) to assure entire departments as well as staffs conform to company KPIs.
- Conduct spot-checks on operations and staff to ensure adequate standards are maintained.
-Provide motivational leadership to Agents, Supervisors and others, to achieve consistently high quality services to our customers.