Sara Lois Calderon

• Provides support to sales agents. (Quotations, Customer Contracts,
Deliveries, Export Documentations, Proforma Invoice)
• Order taking & Consolidation.
• Liaising with Logistics Department for deliveries.
• Liaising with Production Department for stock requirements.
• Creating and submitting Sales Reports to Managing Director; For
Analyzation & Identification of strategies to increase our brand presence
in the market.
• Credit Collection & Follow-Up
• Communicating with customers, taking their feedback so we can better
our products & services.
• Delivers customer experience consistent with company high standards
resulting to increased sales.
• Handles customer care department and is responsible for getting a
positive impression from customers by going the extra mile in catering
their needs.

• Handles customer care department and is responsible for getting a positive impression from customers by going the extra mile in catering their needs.
• Optimized company processes by providing support to all departments, using effective internal communication and top of the line technological skills.
• Initiated the use of Flock to enhance internal communication efficiently saving time by 100%.

• Assisted all agents in increasing sales by collecting properties from owners and property managers done through cold calls.
• Updated listings in Bayut, Propertyfinder and Dubizzle on a daily basis, successfully positioning the company on the top 90% of the ads.
• Identified clients’ needs and financial abilities to propose solutions that suit them.
• Scheduled and organized appointments and meetings between clients and real estate personnel.
• Provided excellent customer service to each client by guiding and assisting them from beginning to end of our transaction.

• Improved the hotel-resort's recurring business by 100% through providing the best customer experience.
• Initiated word of mouth advertising to attract new customers and getting 90% referral out of it.
• Professionally assisted customers over the phone as well as face-to-face.
• Greeted customers with warmth and a wide smile.

-Helped the organization run smoothly by providing effective document management, ensuring that proper documents are created and signed, that all data is accurate and that documents are stored and backed up as per ISO standard.