Sara Maandi, Ecommerce Account Executive- Branding (Full Time)

Sara Maandi

Ecommerce Account Executive- Branding (Full Time)

Food Vessel (B2B Marketplace)

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Bachelor of Arts
Expérience
10 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 6 Mois

Ecommerce Account Executive- Branding (Full Time) à Food Vessel (B2B Marketplace)
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis janvier 2024

•Secure bulk sellers and buyers for the B2B food marketplace by networking at key food fairs. (achieved 50+ basic registrations during Gulfood Fair).
• Initiate cold calling campaigns targeting diverse segments of the food industry to promote the marketplace and enhance brand visibility.
• Onboard interested customers onto the platform, ensuring smooth integration and user satisfaction.
• Oversee and maintain the health of customer accounts, ensuring their continued engagement and success. Achieving a 95% account retention rate.Provide comprehensive customer service, assisting with questions about cataloguing, listings, logistics, quality inspections, and other needs, achieving a 90% customer satisfaction rate.

Business Development Executive (Full-Time) à Seaq Building (AC Installations)
  • Émirats Arabes Unis - Dubaï
  • juin 2023 à janvier 2024

• Conducted market research to identify potential clients and emerging trends in the central AC installations.
• Negotiated and finalized contracts, contributing to a 15% revenue increase.
• Cultivated and sustained relationships with over 50 potential clients, boosting sales by 10%

Google Analytics Apprentice (Full Time Apprenticeship) à Cloud Technologies (Tech Company)
  • Émirats Arabes Unis - Dubaï
  • mai 2023 à juin 2023

• Analyzed Google AdWords campaigns, prompting a 5% performance boost through identified improvements.
• Adjusted bids, elevating click-through rates by 8% and conversions by 2%.
• Prioritized keywords, yielding an 8% visibility increase and attracting relevant trafic.
• Utilized bid strategies for a 5% improvement in Return on Ad Spend (ROAS).
• Reviewed keyword metrics for informed decision-making, enhancing campaign efectiveness by 4%.
• Updated website and blog keywords, boosting SEO by 2% in the initial month.

Social Media Intern (Hybrid Part-Time Internship) à Wish21.ae (Apparel Brand)
  • Émirats Arabes Unis - Dubaï
  • janvier 2023 à mai 2023

• Enhanced monthly engagement by 5% via strategic content planning and consistent social media calendars.
• Achieved a 20% boost in visual content quality, driving increased user interaction.
• Maintained under-15-minute response times, elevating customer satisfaction by 40%.
• Streamlined collaboration, reducing project completion time by 20% through improved processes.
• Promptly addressed customer concerns, resulting in a 7% surge in positive reviews within three months.

Admin Executive (Full-Time) à Trust Lawyers (Law Firm)
  • Émirats Arabes Unis - Sharjah
  • avril 2021 à avril 2023

• Oversaw legal case status for key banking clients, achieving a Customer Satisfaction Score (CSAT) nearing 80%.
• Handled data entry to the Ministry of Justice (MOJ) Legal System for Mashreq Bank and RAK Bank, minimizing errors to less than 1%.
• Supported executive tasks, saving over 80 hours monthly through administrative assistance, including email correspondence, phone handling, scheduling, memo writing, transportation coordination, expense tracking, and

Sales & Marketing (Full-Time) à BostonIIca (CIPD HR Certifications)
  • Émirats Arabes Unis - Dubaï
  • janvier 2020 à avril 2021

•Used LinkedIn for precise targeting, boosting engagement in HR certification services by 20%.
•Ran tailored LinkedIn/email communications, achieving a 6% conversion rate for HR certification programs.
•Negotiated advantageous terms, elevating deal terms by 10% post-mid 2020.
•Consistently exceeded sales targets by 2% with HR professionals seeking certification.
•Implemented follow-up strategies, elevating client satisfaction by 5%.
•Applied objection-handling strategies, achieving an 8% improvement in successful outcomes.
•Managed leads at the office, converting inquiries to leads by 50%.
•Created custom payment plans, boosting client satisfaction by 15%.

Admin Executive (Full-Time) à Daewoo Engineering & Construction (Power Plant Project)
  • Algérie - Alger
  • septembre 2012 à octobre 2018

•Initiated government sector communications, securing excavation agreements, reducing power plant construction time by 15%.
•Supported procurement, slashing project infrastructure costs by 10% via strategic vendor negotiations.
•Attended Sonalgaz meetings, engaged potential clients, and meticulously documented meeting minutes for transparency.
•Managed Admin and HR schedules, boosting office efficiency by 5%.
•Played a key role in hiring, onboarding 10 employees in three months for team expansion.
•Controlled monthly expenses, trimming unnecessary costs by 12% and maintaining detailed records for accounting.
•Managed on-site employee payrolls, improving accuracy.
•Organized bi-annual gatherings, increasing client satisfaction and referrals by 20% through strategic marketing initiatives.

Éducation

Baccalauréat, Bachelor of Arts
  • à University Of Algiers 3
  • octobre 2024

Foreign Languages with a Focus on English Language & Civilizations

Diplôme, CBM- Certified Brand Manager
  • à Sales & Marketing Institute
  • juin 2024
Diplôme, Digital Marketing & E-commerce
  • à Google Professional Certificates
  • mai 2024

-The certificate encompasses seven hands-on courses preparing individuals for Digital Marketing and E-commerce entry-level roles. It develops foundational skills in launching multi-platform marketing campaigns and utilizing marketing analytics. Additionally, it fosters expertise in online store setup and management. -The courses are: • The Fundamentals of Digital Marketing & E-commerce • Search Engine Marketing • Social Media Marketing • Email Marketing • Google Analytics • Build E-commerce Store • Customer Loyalty

Diplôme, Soft Skills at Work Environment
  • à Mckinsy & Company
  • mai 2023

Specialties & Skills

Data Analysis
Communication Skills
B2B eCommerce
Teamwork
Digital Marketing
COMMUNICATIONS
CUSTOMER SATISFACTION
JUSTICE
NEGOTIATION
E-commerce Platforms Management
Team Collaboration & Leadership
Business Development
Microsoft Office
Lead Generation
Power Point
Branding
Communication Skills
Digital Marketing Skills
Sales Acumen
Customer Centric Approach
Search Engine Optimization (SEO)
A/B Testing
Ecommerce
Blogging
Search Engine Marketing (SEM)
Paid Ads
Key Performance Indicators KPIs
Negotiation
Content Marketing
Shopify
Amazon FBA
Product Listings
Networking
Data Analysis
Conversion Rate Optimization (CRO)
Performance Marketing
Problem Solving
Copywriting
Social Media
Email Marketing
Noon FBN
Inventory Management
Market Researcg
Marketing Automation
Google Analytics
Supply Chain
Persuasion

Profils Sociaux

Site Web Personnel
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Langues

Arabe
Langue Maternelle
Anglais
Expert
Français
Expert

Formation et Diplômes

The Soft Skills Certificate (Certificat)
Date de la formation:
May 2023

Loisirs

  • Exercising, Reading, Networking, Blogging