Customer Service Agent
Gosawa
Total des années d'expérience :6 years, 7 Mois
Managing customer's needs in addition to pre/post-sales support.
Handling customer phone calls and inquiries, complains, suggestions.
Handling incoming emails, and social media Q&As.
Maintaining stock and product quantities.
I am responsible for managing the employee's appointments with customers, and I make sure a steady and efficient workflow to avoid any delays and a professional service.
I also plan cosmetics and beauty related events at Le Royal in addition of being V royal photographer and social media specialist.
courses: Brevet Certificate C.I.T: 3BT Hospitality Techniques AWARDS AND ACKNOWLEDGEMENTS Earned Microsoft Office/Excel 2013 certificate.