sara mahraoui

Key Responsibilities:
• Coordinating with origins for vessel bookings and documentation.
• Reporting to the customer and updating the status of all on going shipments.
• Coordinating with warehouse for delivery schedules and gate passes.
• Track and trace all VAS/OCE/ and Air shipments on daily basis.
• Applying the GHQ requests and following up with the PRO’s for the GHQ, MOD, MOFA, and EUC.
• Applying marine insurance.
• Working on SAP, Kewill, and MODS for billing and data base.
• Dealing with transporters for trucks, forklifts, and recovery or other equipment bookings.
• Review and analyze program effectiveness, suggest and execute on time improvements and corrective actions.
• Establish and update regularly work priorities and stations and fulfill routine tasking by manager and customer.
• Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
• Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.

I am doing multi task job, handling the logistics, international purchasing and sales & marketing coordination responsibilities.
In logistics, Checking shipping documents, and dispatch it to Clearing agent, tracking the shipments through online service and shipping lines, Arranging import permit, Apply for GIC approval (Duty exemption), following up for clearance (BOE, inspection), arranging the delivery schedule as per warehouse requirement, preparing trucks booking for the land export shipments, sending pre alerts to the customers, preparing shipment documents as per customer requirement, Update tracking sheets, filling, and reporting.
In Purchasing, preparing purchase plan as per production consumption, Attending meetings with suppliers and preparing MOM, Negotiating Price and payment terms with suppliers, receiving requisition slips from production, preparing PO's and communicating with Supplier, Following up for order confirmation, shipping schedules, and documents checking, filling and report.
In Sales and Marketing, Receive Purchase Order from customer, prepare production confirmation, prepare customer order confirmation, Prepare shipping documents including attestations, COO, and GCC COO, Book trucks or vessel, communicate with shipping line or transporter and the customer to provide all required information (Shipping documents, shipping schedule, contact details, driver gate pass), and follow up for DN's, Updating tracking sheets, Prepare Quotations, Prepare Agreements format, Coordination of trading business (communicate with customer and suppler, check the shipping schedule and shipping documents, following up for delivery and payment, prepare MOM, weekly reports, and monthly reports.

I worked in Agility for 2 years. First I worked as customer clearance officer doing all tasks related to customs through Dhabi System, then I have been transferred to Fright Forwarding Department as a customer service coordinator my responsibilities was to follow up for all client shipments, including custom clearance and transportation. Communicating with the clients, agents, Abu Dhabi customs, and transportation department. I was focusing on the customer satisfaction by clearing and delivering the shipments without any mistakes or delays.

It was part time job; i worked 40 days, 12 hours a day. Most of my work was dealing with children between 3 years and 12 years to supervision them and keep them safe from any unexpected accident.

I worked as a receptionist in construction company. My responsibilities was Meeting and greeting clients, Booking meetings, Hotel reservations, Arranging couriers, Keeping the reception area tidy, filling, Answering and forwarding phone calls, Screening phone calls, and Sorting and distributing post.