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sara mahraoui, Logistics Specialist

sara mahraoui

Logistics Specialist·Damco Logistics – part of A.P. Moeller Maersk Group

Morocco

Diploma, Human Resources

Work experience

Total years of experience: 9 years, 11 months

Logistics Specialist

March 2017 - October 2020

Damco Logistics – part of A.P. Moeller Maersk Group

Abu Dhabi, United Arab Emirates

March 2017 - October 2020

Key Responsibilities:
• Coordinating with origins for vessel bookings and documentation.
• Reporting to the customer and updating the status of all on going shipments.
• Coordinating with warehouse for delivery schedules and gate passes.
• Track and trace all VAS/OCE/ and Air shipments on daily basis.
• Applying the GHQ requests and following up with the PRO’s for the GHQ, MOD, MOFA, and EUC.
• Applying marine insurance.
• Working on SAP, Kewill, and MODS for billing and data base.
• Dealing with transporters for trucks, forklifts, and recovery or other equipment bookings.
• Review and analyze program effectiveness, suggest and execute on time improvements and corrective actions.
• Establish and update regularly work priorities and stations and fulfill routine tasking by manager and customer.
• Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
• Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.

Company industry:
Shipping
Job role:
Logistics and Transportation

Logistics Analyst Officer

April 2013 - February 2017

Adeka Al Ghurair Additives LLC.

Abu Dhabi, United Arab Emirates

April 2013 - February 2017

I am doing multi task job, handling the logistics, international purchasing and sales & marketing coordination responsibilities.
In logistics, Checking shipping documents, and dispatch it to Clearing agent, tracking the shipments through online service and shipping lines, Arranging import permit, Apply for GIC approval (Duty exemption), following up for clearance (BOE, inspection), arranging the delivery schedule as per warehouse requirement, preparing trucks booking for the land export shipments, sending pre alerts to the customers, preparing shipment documents as per customer requirement, Update tracking sheets, filling, and reporting.
In Purchasing, preparing purchase plan as per production consumption, Attending meetings with suppliers and preparing MOM, Negotiating Price and payment terms with suppliers, receiving requisition slips from production, preparing PO's and communicating with Supplier, Following up for order confirmation, shipping schedules, and documents checking, filling and report.
In Sales and Marketing, Receive Purchase Order from customer, prepare production confirmation, prepare customer order confirmation, Prepare shipping documents including attestations, COO, and GCC COO, Book trucks or vessel, communicate with shipping line or transporter and the customer to provide all required information (Shipping documents, shipping schedule, contact details, driver gate pass), and follow up for DN's, Updating tracking sheets, Prepare Quotations, Prepare Agreements format, Coordination of trading business (communicate with customer and suppler, check the shipping schedule and shipping documents, following up for delivery and payment, prepare MOM, weekly reports, and monthly reports.

Company industry:
Heavy Industry & Metallurgy
Job role:
Logistics and Transportation

Customer Clearance Officer

September 2010 - April 2012

Agiltiy logistics

Abu Dhabi, United Arab Emirates

September 2010 - April 2012

I worked in Agility for 2 years. First I worked as customer clearance officer doing all tasks related to customs through Dhabi System, then I have been transferred to Fright Forwarding Department as a customer service coordinator my responsibilities was to follow up for all client shipments, including custom clearance and transportation. Communicating with the clients, agents, Abu Dhabi customs, and transportation department. I was focusing on the customer satisfaction by clearing and delivering the shipments without any mistakes or delays.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

Customer Service

June 2010 - July 2010

Summer in Abu Dhabi

Abu Dhabi, United Arab Emirates

June 2010 - July 2010

It was part time job; i worked 40 days, 12 hours a day. Most of my work was dealing with children between 3 years and 12 years to supervision them and keep them safe from any unexpected accident.

Company industry:
Entertainment
Job role:
Customer Service and Call Center

Receptionist

June 2009 - November 2009

Sembawang (AUE) PTE LTD

Abu Dhabi, United Arab Emirates

June 2009 - November 2009

I worked as a receptionist in construction company. My responsibilities was Meeting and greeting clients, Booking meetings, Hotel reservations, Arranging couriers, Keeping the reception area tidy, filling, Answering and forwarding phone calls, Screening phone calls, and Sorting and distributing post.

Company industry:
Construction & Building
Job role:
Administration

Education

Emirates College of Technology

January 2012

January 2012

Diploma, Human Resources

United Arab Emirates

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Customer Service
Expert
Customer Service
Expert
Data Entry
Expert
Data Entry
Expert
Communication Skills
Expert
Communication Skills
Expert
Searching
Intermediate
Searching
Intermediate
Work well under pressure.
Expert
Work well under pressure.
Expert
Team Work
Expert
Team Work
Expert
Fast learner
Expert
Fast learner
Expert
Communication
Expert
Communication
Expert
Multi task
Expert
Multi task
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customer Service
Expert
Customer Service
Expert
Data Entry
Expert
Data Entry
Expert
Communication Skills
Expert
Communication Skills
Expert

Languages

English
Intermediate
Arabic
Expert