sara masoud, Head

sara masoud

Head

Armed Forces Co-operative Society

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Communications and Electronics Engineer
Experience
14 years, 2 Months

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Work Experience

Total years of experience :14 years, 2 Months

Head at Armed Forces Co-operative Society
  • My current job since December 2017
IT Specialist
  • November 2015 to January 2017

Tasks:-
- Responsible for the design and development of modifications or extensions to the
standard Microsoft Dynamics applications.
- Responsible for coding, unit testing and creating supporting documentation for
Microsoft Dynamics based Solutions.
- Gains understanding of customer’s needs and collaborates with other consultants and support teams to
complete design and testing documentation. Provides technical input in creating functional specifications
when customizations or extensions to Microsoft Dynamics solutions are needed.
- Responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring
proper alignment of data models. Offers support on Microsoft tools for migration and integration.
- Implements reports per requirements documents and standards.
- Tasked with additional development tasks such as: developing data migration procedures to integrate
Microsoft Dynamics Solutions to legacy systems; creating services to be called from Microsoft BizTalk Server
for system integrations.
- Provides support and expertise on development technologies and environments.
- Test modifications for validity of results, accuracy, reliability, and conformance to established standards.
- Participates in system and acceptance testing.
- Provides work estimates that permit prioritization and assignments to be made.
- Awareness of the prescribed Microsoft Dynamics implementation methodology, Sure Step; understands
how the development and related testing activities fit into the overall customer engagement lifecycle.
- Provide AX support to Sales, Marketing, Production, Logistics, Legal, Human Resources, R&D, Regulatory
Affairs, and Project Management
- Provide user training and creation of training materials
- Supervise and monitor existing software, participate in updates
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2. Armed Forces Co-operative Society - Al-Dhafra shooting club (Feb. 2017- Nov. 2017)
Position: Network Engineer / Network Security Engineer / Network Admin
Tasks:
- Implement and monitor security measures for the protection of computer systems and
networks.
- Identify and define system security requirements.
- Design computer security architecture and develop detailed cyber security designs.
- Prepare and document standard operating procedures and protocols.
- Configure and troubleshoot security infrastructure devices.
- Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate
repeatable tasks.
- Prepare comprehensive reports including assessment-based findings, outcomes and propositions for further
system security enhancement.
3. Tasheel, Ministry Of

Deputy General Manager
  • January 2016 to January 2017

Follow and adhere to all the Ministry of Human resources and Emiratization requirements
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- Leading and managing the Corporate department to increase the volume of the corporate Customers and
Corporate Sponsorship
- Managing and leading all the functions of Tas-heel Services such as:
- Ministry of Labour transactions
- General Directorate of Residency and Foreigners Affairs transactions
- Department of Economic Development transactions
- Emirates ID Authority transactions
- Health and Medical Services Authority transactions
- Responsible for the performance and development of the Business
- Initiate and organize the departmental hierarchy as per organization interest and aligns with its strategy.
- Oversees daily activities of the organization, staff preparation in the department to maximize scheduling
and real-time utilization of resources.
- Interfaces with management to ensure smooth -coordination of scheduling and maximization of schedule
adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing
increases or decreases.
- Maintains a favorable working relationship with all stakeholders to foster aid promote a cooperative and
harmonious working climate.
- Projects a favorable image of the organization to promote its aims and objectives, foster and enhance
public recognition and acceptance of all of its areas of endeavor.
5. IT Share Training and Education

System Assistant
  • January 2014 to August 2015

Tasks:
- Clarifying networking concepts as OSI Layers - TCP/IP - NAT - ACL.
- Configure, monitor dynamic routing protocols like RIP, EIGRP, OSPF, BGP.
- Hands-on experience on Cisco platforms: 1700, 2600, 2800, 3600 & 7200 series.
- Configure of physical & loopback interfaces & another Authentication types.
- Configure, connect, monitor of LAN & WAN systems.
- Configure, connect, secure, and monitor Encapsulation types as Frame Relay & PPP.
- Maintenance, support, manage all issues related to the DC & ADC.
- Maintenance, support, monitor Kaspersky administration kit server performance.
- Maintenance, support all APPs for mobile, desktop editions to be successfully Sync to ERP Sys.
- Maintenance, support GPS using PDAs with a public APN connection using GPRS.
- Install, maintenance, manage, support windows XP, windows 7, windows 8, (windows server 2012R2)
environment.
- Install, support Cisco system VPN client end users' workstations to enable them access the system during
their existence at the field.

Senior Technical Support
  • January 2003 to January 2007

Installing, configuring computer hardware operating systems and applications
- Installed, optimized and configured new servers and application upgrades in existing
network Environment as per requirements
- Responsible for Server Installation like Active Directory, DHCP, DNS, File Server, Print server
- Implemented proper recovery procedures for disasters
- Maintained the timely back-up of important data and management resources.
- Setting up Permissions and Group Policy Management
- Supporting the roll-out of new applications
- Providing support, including procedural documentation and relevant reports
- Testing and evaluating new technology.
- Configure and Troubleshooting Microsoft outlook Exchange and IMAP/POP3 (

Education

Bachelor's degree, Communications and Electronics Engineer
  • at Mansoura University
  • July 2012

courses: 4 | Page Certificates: - Microsoft Dynamics AX

Specialties & Skills

Troubleshooting Hardware
Hyper V
Network Troubleshooting
DOCUMENTATION
NETWORKING
TROUBLESHOOTING
ACTIVE DIRECTORY
ANTI VIRUS
AUTOMATE

Languages

Arabic
Expert
English
Expert