Sara Soliman, Public relations

Sara Soliman

Public relations

Smart Minds

Location
Jordan - Amman
Education
Bachelor's degree, Tour Guiding / English Department
Experience
15 years, 8 Months

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Work Experience

Total years of experience :15 years, 8 Months

Public relations at Smart Minds
  • Jordan - Amman
  • My current job since November 2011

- Marketing for our training courses through the telephone or E-Marketing

- Organizing during the course, material, certificates, data

- Organizing with some companies for more work in the future or cooperation with them ( Trainer - Certificates - Marketing - Training center ... etc )

Air hostess at egyptair
  • Egypt - Cairo
  • June 2010 to October 2011

Check the safety equipments on the plane

Check for food and beverage quantity

Welcome the Passengers and seating them

Check for their safety all along the flight

Service before flight and during the flight

Call Center agent at mobinil
  • Egypt - Cairo
  • March 2009 to April 2010

Talking calls along the day for mobinil or non mobibil Customers

Handle the call :
- explain or provide a service
- Checking bills
-suspend or release lines
-Complaints and angry customers

Plus making the case on the system for the customer and his data .

Tour Operator at Nicolas Tours
  • Egypt - Cairo
  • June 2008 to December 2008

Handling Emails, Faxes or phone calls in order to deal with Agents from the Gulf and Middle East .

Checking hotel rates, different rooms and many options .

Booking for customers and groups in Hotels, Sending Rates, Organize their Transfer .

Education

Bachelor's degree, Tour Guiding / English Department
  • at Ainshams University
  • June 2008

Specialties & Skills

Customer Service
Writing
Public Relations
Writing
Excellent team player
Excellent Interpersonal Skills
Internet Applications
English Speaking and writing
Microsoft Office
Microsoft Excel

Languages

English
Expert

Training and Certifications

American University of Cairo / High Level / A+ (Certificate)
Date Attended:
January 2007
Valid Until:
January 2008