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Sara Zeineddine, Marketing Executive

Sara Zeineddine

Marketing Executive·Terrapinn

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 8 years, 5 months

Marketing Executive

January 2024 - Present

Terrapinn

Dubai, United Arab Emirates

January 2024 - Present

Developed and executed impactful marketing materials for 1, 600+ exhibitors and sponsors, achieving a 30% rise in event participation and increased brand visibility. Cultivated media relationships with major outlets like Forbes, CNBC Arabia, and Khaleej Times, expanding partnerships to 150+ top-tier media outlets and increasing press attendance by 103%. Managed on-site signing stages and media engagements, boosting attendee interaction by 40% and media coverage by 50%. Drove visibility for key industry events across the Middle East and Africa, attracting 50, 000+ attendees. Onboarded 200+ new partners within six months, doubling partnerships and lifting event attendance by 40%. Developed bilingual (English/Arabic) content, ensuring effective audience reach. Currently managing 7 upcoming events, focused on high engagement and marketing results.

Company industry:
Events Management

Startup Manager

October 2023 - January 2024

Terrapinn

Dubai, United Arab Emirates

October 2023 - January 2024

Identified and recruited eligible startups for event participation, successfully signing 50 startups within the first two months. Managed startup accounts with precise administrative work to maintain accurate records and efficient interactions. Coordinated across departments to streamline processes and establish foundational systems

Company industry:
Events Management

Communication Executive

August 2022 - April 2023

Salem Group

Beirut, Lebanon

August 2022 - April 2023

Organised and executed impactful corporate events, conferences, and webinars to expand audience reach and enhance industry connections. Developed comprehensive digital communication and visibility strategies for businesses and startups, leveraging creative content creation and planning. Used data analytics tools to track and optimize campaign effectiveness for continuous improvement.

Company industry:
Management Consulting

Call Center Team Leader

February 2021 - August 2021

Caffé Concerto

Beirut, Lebanon

February 2021 - August 2021

Professionally handling inbound and outbound calls for British customers, providing product information, resolving complaints, supporting the team with daily activities, and reporting daily sales and achievements.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Clinic Assistant

November 2018 - February 2020

American University of Beirut Medical Center

Beirut, Lebanon

November 2018 - February 2020

Enhancing patient experience by welcoming and assisting clinic visitors, managing patient files by collecting essential personal and health information, maintaining data records for evaluations and health insurance, and guiding patients through clinic facilities and procedures.

Company industry:
Medical Clinic
Job role:
Secretarial

General Sales Assistant

January 2013 - January 2016

Bella Reve

Beirut, Lebanon

January 2013 - January 2016

Company industry:
Fashion Design
Job role:
Sales

Education

Modern University For Business And Science

September 2022

September 2022

Bachelor's degree, Business Administration

Lebanon

GPA (point): 3.37 out of 4

GPA (point): 3.37 out of 4

During my studies, I led and contributed to various projects utilizing both quantitative and qualitative research methods, including surveys and interviews, to gather accurate data. Key projects included developing a business plan for a new product (Entrepreneurship), designing a customer improvement plan for a gym based on real customer feedback (Customer Service), analyzing the challenges faced by Lebanese students during the shift to online learning amidst the pandemic (Statistics), examining the influence of advertising on consumer behavior (Research Method), creating a full advertising campaign for a small business (Advertising Strategies), and producing a team video on essential management skills.
View attachment

Universidad de Almeria

February 2021

February 2021

Bachelor's degree, Business Administration

Spain

I was awarded a full scholarship to study in Spain for an academic semester, recognizing my academic achievements and covering all associated expenses.

Fakhreddine School

September 2017

September 2017

High school or equivalent, Sociology and Economic

Lebanon

GPA (point): 13 out of 20

GPA (point): 13 out of 20

Skills

Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Call Center Management
Expert
Call Center Management
Expert
Clinics
Expert
Clinics
Expert
Sales
Expert
Sales
Expert
Communication
Expert
Communication
Expert
Multi Tasking
Expert
Multi Tasking
Expert
Customer Service
Expert
Customer Service
Expert
Leadership
Expert
Leadership
Expert
Problem solving
Expert
Problem solving
Expert
Sales coordination
Expert
Sales coordination
Expert
CRM
Expert
CRM
Expert
Marketing Cloud
Expert
Marketing Cloud
Expert
Website Updates
Intermediate
Website Updates
Intermediate
Wordpress
Intermediate
Wordpress
Intermediate
Media Relationships
Expert
Media Relationships
Expert
Creativity
Expert
Creativity
Expert
Strategic Thinking
Expert
Strategic Thinking
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Call Center Management
Expert
Call Center Management
Expert
Clinics
Expert
Clinics
Expert
Sales
Expert
Sales
Expert

Social profiles

Languages

English

Expert

Arabic

Native Speaker

French

Expert

Italian

Beginner

Spanish

Beginner

Memberships

SDG Brain Lab

Participant

January 2021

Training and Certifications

Certifications
Documents/ Spreadsheets / Presentations - My ID: LB21000096
Jul 2021
Online Essentials / My ID: LB21000096
Jul 2020
Computer Essentials / My ID: LB21000096
Jul 2020

Hobbies and interests

Photography, filming, and editing