Sarabjeet Singh

• Manage Cloud Security Operations (SecOps) to ensure protection and compliance.
• Maintain compliance with industry security standards and regulations while strengthening cybersecurity
through proactive monitoring, vulnerability management, and automation.
• Led global cloud migrations projects, ensuring seamless transitions across multiple regions while
maintaining security, compliance, and operational resilience.
• Project lifecycle management, coordinating cross-functional teams, tracking milestones, and ensuring
timely execution of cloud initiatives.
• Develop governance framework to drive strategic Cloud Financial Management (FinOps), optimizing
resources and cost efficiency through real-time analytics and predictive modelling.

• Performance reviews with clients to ensure contractual compliance and foster strong stakeholder relationships.
• Oversee Security Operations Center (SOC), ensuring IT security compliance and seamless service delivery.
• Manage Incident Response operations, driving Root Cause Analysis (RCA) and post-incident reviews to
enhance service reliability and efficiency.
• Ensure seamless deployment and governance of Data Loss Prevention (DLP), Mobile Device Management
(MDM), and vulnerability patching as part of ongoing service improvements.
• Lead service protection strategies, managing endpoint security, antivirus solutions, and encryption tools.
• Manage Data Center migration, ensuring seamless transition and uninterrupted service continuity.
Project: and Bank of Nova Scotia
• Lead Data Center migrations, ensuring smooth transitions for network and security operations.
• Conduct client review meetings, delivering progress updates, resolving concerns, and ensuring service
delivery meets expectations.
• Track project performance and resource utilization, proactively implementing corrective actions to maintain
SLA compliance.

• Provide regular updates to senior management on overall IT infrastructure performance and health.
• Ensure compliance with standards like ISO 27001, DOT, TRAI, and ITGC, and manage audits.
• Design and implement IT solutions, plan infrastructure upgrades, and handle capacity planning.
• Manage virtualization and a Windows-based server farm with 600+ servers across four Data Centers.
• Oversee HP OpenView for comprehensive network, server monitoring, and asset management.
• Manage a pan-India MPLS network across 60+ sites and geo-redundant MS Exchange.
• Work with outsourced partner for Managed Services Contracts.

• Deliver strategic insights to leadership, presenting dashboards, business cases, and service optimization
strategies to support decision-making.
• Oversee Security Service Delivery, ensuring robust InfoSec operations through policy implementation,
compliance management, and ongoing audit oversight.
• Manage a 24x7 Security Operations Center (SOC), driving threat detection, risk mitigation, and
cybersecurity enhancements using DLP, SIEM, VPN, and endpoint security technologies.
• Conduct regular risk assessments and vulnerability scans, ensuring proactive service improvements and
compliance with industry standards (ISO 27001, PCI DSS, ITGC).
• Lead IT infrastructure service management, ensuring high availability and redundancy.
• Develop and implement business continuity plans, driving IT disaster recovery readiness strategies.
• Manage IT service desk operations, overseeing AMC renewals, system refreshes, and end-user support.
• Mentor and develop teams, fostering a culture of continuous improvement and service excellence.

• Lead team of 6 engineers of various specialties.
• Manage Systems & Network and Service Desk, create and implement IT processes and SLAs.
• Accountable for managing and troubleshooting Leased Line Internet and IPLC Circuits.
• Ensured installation, configuration and maintenance of:
o Windows 2000/2003 Servers, Active Directory, Group Policies and Login Scripts
o DNS, WINS, DHCP Servers, Terminal Servers, File & Print Server
o Exchange Server 2003, Apache Tomkat and IIS for Websites and FTP
o Cisco Switches, Routers and Cisco PIX
o Anti-virus Symantec & CA eTrust and Squid - Proxy Server

• Manage Service Desk Team at CSC consisting team of 26 engineers.
• Installation, configuration and maintenance of Windows Servers and Desktops.
• Involved in administering backups on LTO using Brightstor ArcServe11.0
• Ensured installation, configuration and troubleshooting of various applications
• Accountable for using Remote Control utilities to remotely resolve users problems