Sara ElMasry, Senior IT Product Manager

Sara ElMasry

Senior IT Product Manager

EY

Lieu
Pologne - Cracovie
Expérience
14 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 10 Mois

Senior IT Product Manager à EY
  • Pologne - Cracovie
  • Je travaille ici depuis janvier 2023

Responsibilities:
Define product vision and translating that into product strategy and roadmap.
Gather requirements and demand from several C-suite stakeholders
Guide new features and services from inception to launch while keeping customers at the center of everything.
Support project managers to plan resourcing, cost, and change implementation.
Establish and maintain regular stakeholder communications and change implementation jointly with delivery team or projects

Product Manager – Associate Director à UBS
  • Pologne - Cracovie
  • octobre 2021 à novembre 2022

Responsibilities:
Define product vision and translating that into product strategy and roadmap.
Gather requirements and demand from several C-suite stakeholders
Guide new features and services from inception to launch while keeping customers at the center of everything.
Support project managers to plan resourcing, cost, and change implementation.
Establish and maintain regular stakeholder communications and change implementation jointly with delivery team or projects.

Account Manager à IBM
  • Pologne - Cracovie
  • octobre 2020 à octobre 2021
Advisory Service Delivery Manager à IBM
  • Pologne - Cracovie
  • décembre 2016 à octobre 2020

Responsibilities:
Working on delivering IBM Cloud product for top DACH customer for 2 years

Primary contact between the Account Management team and the technical delivery support organization.
to lead and direct the delivery teams with expectations to ensure the contracted services are delivered as per commitment by the organization.
Providing incident, problem, and change reporting & analysis to identify issues and trends and develop action plans
Ensuring compliance of IT infrastructure, systems and services with security policies and standards

Operations Lead à Vodafone Group Services GmbH
  • Egypte - Le Caire
  • mai 2016 à décembre 2016

Project: Vodafone Money Transfer "M-PESA"

Senior Operations Support Engineer à Vodafone Group Services GmbH
  • Egypte - Le Caire
  • juin 2013 à mai 2016
Support Engineer à Misr Public Library
  • Egypte
  • août 2011 à juin 2013

Symphony Support Engineer and Web Developer

Web Developer à freelancer
  • Émirats Arabes Unis
  • février 2011 à août 2011
Software Engineer à Wipro Infotech Ltd.
  • Émirats Arabes Unis
  • mai 2009 à février 2011

.NET Developer, Application support

Specialties & Skills

Informatics
Software Engineering
Science
Microsoft Technologies
MANAGEMENT
ACCOUNT MANAGEMENT
AGILE PRODUCT DEVELOPMENT
COMMUNICATIONS
INFRASTRUCTURE
PLANNING
RESOURCING
SECURITY POLICIES
AGILE SOFTWARE DEVELOPMENT
PRODUCT PLANNING

Langues

Anglais
Expert
Arabe
Langue Maternelle
Polonais
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