سارة عبد الحميد, office coordinator

سارة عبد الحميد

office coordinator

Samcrete Developmen

البلد
مصر - القاهرة
التعليم
بكالوريوس, fashion design
الخبرات
7 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 10 أشهر

office coordinator في Samcrete Developmen
  • مصر
  • أشغل هذه الوظيفة منذ أغسطس 2017
office coordinator في American international school in Egyp
  • أغسطس 2016 إلى يونيو 2016

Perform a variety of administrative tasks such as managing information between departments, acting as a point of contact for visitors and provide organizational support in general, Administration and even human resources to a certain extent. There are a number of tasks that an office coordinator needs to do in a day so that an office runs smoothly. Also responsible for providing high level support to executives by managing their schedules, appointments and correspondence.
I was booking the flights & hotels, and also managing packages for holidays and for studies diploma for all the school students and teachers and even working as creative events planner for all the events that happened at the school.

Flight attendant
  • يناير 2015 إلى يونيو 2015

is the ambassadors of the customer experience on-board flights, ensuring the safety and comfort of the passengers
as a flight attendant my main roles are, service provider and a safety professional. This includes assisting passengers while entering and disembarking the plane, answering passengers’ questions about arrival times, flight route, weather, continually checking the cabin to ensure passenger comfort and preparing passengers for take-off and landing, in addition I was voice over to some of the public announcements as I really have a clear, nice and special voice over.
A necessary skill is the ability to interact with people effectively under stressful situations.
In the event of an emergency, as flight attendants we responsible for directing passengers to evacuate the plane, administering first aid and helping those who need assistance including young children and all passengers.

Advisor في Stream Company of Convergys) `Siriusxm` Canada projec
  • يونيو 2014 إلى نوفمبر 2014

One year of experience providing customer support in busy call center environments, Handled incoming calls in a sales department, responding to inquiries, resolving problems and correcting system errors & sale radios, subscriptions and satellite services
Interact with customers to provide information in response to inquiries about products and radio satellite services and to handle and resolve complaints.

Advisor في Expedia Canada Teleperformance Egyp
  • سبتمبر 2013 إلى سبتمبر 2013

Handled incoming calls in a in busy call centre in a sales department, responding to inquiries, MAINLY help customers to book, Cancel and follow-up flight tickets, hotel accommodations, cruises and activities...etc. all over the word and, seal all of the provided services with seals targets and resolving problems Interact with customers to provide information and resolve complaints.

Flight attendant في Qatar Airways
  • قطر
  • إلى

الخلفية التعليمية

بكالوريوس, fashion design
  • في University for Modern Sciences and Arts
  • يونيو 2010
الثانوية العامة أو ما يعادلها, fashion design
  • في University for Modern Sciences and Arts
  • يونيو 2010

(November 2016 – 2018) Adobe Photoshop, Fashion drawing and Fashion designing. Mass communication 6 Of October University. (September 2011 – 2015) Grade: B / Very good - Major: Radio and TV - Secondary: Public Relations Advertising A-levels: General Studies, English, Mass-media, Commercial arts, Advertising and Press. Dahab south Sinai- Schools

Specialties & Skills

Fitness Training
Account Management
Voice Over
Event Planning
Office Administration
ADMINISTRATION
CALL CENTER
GESTIÓN DE ARCHIVOS
INVENTORY MANAGEMENT
MEETING FACILITATION
MICROSOFT OFFICE
RELATIONSHIP MANAGEMENT
TECHNICAL SUPPORT
WORKFLOW ANALYSIS

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

El Gazera Club
  • El Gazera Club
  • February 2018

التدريب و الشهادات

Soft skills & seals training (تدريب)
معهد التدريب:
at Siruisxm Canada
Free diving (تدريب)
معهد التدريب:
Dahab
Massage therapy training. (تدريب)
معهد التدريب:
China
Advance Flexibility & stretching training (تدريب)
معهد التدريب:
samia alouba
Soft skills & seals training (تدريب)
معهد التدريب:
Expedia Canada
Travel industry council of Ontario at TICO certificate (الشهادة)
تاريخ الدورة:
June 2015
Firefighting - First aid (تدريب)
معهد التدريب:
Qatar Airways
Professional Voice over Actor (تدريب)
معهد التدريب:
Radio Masr
Announcer & presenter TV & Radio (تدريب)
معهد التدريب:
Radio Masr

الهوايات

  • diving , climbing mountain, fashion design and hand crafting