Sarah Abdelhameed, office coordinator

Sarah Abdelhameed

office coordinator

Samcrete Developmen

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, fashion design
Expérience
7 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 10 Mois

office coordinator à Samcrete Developmen
  • Egypte
  • Je travaille ici depuis août 2017
office coordinator à American international school in Egyp
  • août 2016 à juin 2016

Perform a variety of administrative tasks such as managing information between departments, acting as a point of contact for visitors and provide organizational support in general, Administration and even human resources to a certain extent. There are a number of tasks that an office coordinator needs to do in a day so that an office runs smoothly. Also responsible for providing high level support to executives by managing their schedules, appointments and correspondence.
I was booking the flights & hotels, and also managing packages for holidays and for studies diploma for all the school students and teachers and even working as creative events planner for all the events that happened at the school.

Flight attendant
  • janvier 2015 à juin 2015

is the ambassadors of the customer experience on-board flights, ensuring the safety and comfort of the passengers
as a flight attendant my main roles are, service provider and a safety professional. This includes assisting passengers while entering and disembarking the plane, answering passengers’ questions about arrival times, flight route, weather, continually checking the cabin to ensure passenger comfort and preparing passengers for take-off and landing, in addition I was voice over to some of the public announcements as I really have a clear, nice and special voice over.
A necessary skill is the ability to interact with people effectively under stressful situations.
In the event of an emergency, as flight attendants we responsible for directing passengers to evacuate the plane, administering first aid and helping those who need assistance including young children and all passengers.

Advisor à Stream Company of Convergys) `Siriusxm` Canada projec
  • juin 2014 à novembre 2014

One year of experience providing customer support in busy call center environments, Handled incoming calls in a sales department, responding to inquiries, resolving problems and correcting system errors & sale radios, subscriptions and satellite services
Interact with customers to provide information in response to inquiries about products and radio satellite services and to handle and resolve complaints.

Advisor à Expedia Canada Teleperformance Egyp
  • septembre 2013 à septembre 2013

Handled incoming calls in a in busy call centre in a sales department, responding to inquiries, MAINLY help customers to book, Cancel and follow-up flight tickets, hotel accommodations, cruises and activities...etc. all over the word and, seal all of the provided services with seals targets and resolving problems Interact with customers to provide information and resolve complaints.

Flight attendant à Qatar Airways
  • Qatar
  • à

Éducation

Baccalauréat, fashion design
  • à University for Modern Sciences and Arts
  • juin 2010
Etudes secondaires ou équivalent, fashion design
  • à University for Modern Sciences and Arts
  • juin 2010

(November 2016 – 2018) Adobe Photoshop, Fashion drawing and Fashion designing. Mass communication 6 Of October University. (September 2011 – 2015) Grade: B / Very good - Major: Radio and TV - Secondary: Public Relations Advertising A-levels: General Studies, English, Mass-media, Commercial arts, Advertising and Press. Dahab south Sinai- Schools

Specialties & Skills

Fitness Training
Account Management
Voice Over
Event Planning
Office Administration
ADMINISTRATION
CALL CENTER
GESTIÓN DE ARCHIVOS
INVENTORY MANAGEMENT
MEETING FACILITATION
MICROSOFT OFFICE
RELATIONSHIP MANAGEMENT
TECHNICAL SUPPORT
WORKFLOW ANALYSIS

Langues

Arabe
Expert
Anglais
Expert

Adhésions

El Gazera Club
  • El Gazera Club
  • February 2018

Formation et Diplômes

Soft skills & seals training (Formation)
Institut de formation:
at Siruisxm Canada
Free diving (Formation)
Institut de formation:
Dahab
Massage therapy training. (Formation)
Institut de formation:
China
Advance Flexibility & stretching training (Formation)
Institut de formation:
samia alouba
Soft skills & seals training (Formation)
Institut de formation:
Expedia Canada
Travel industry council of Ontario at TICO certificate (Certificat)
Date de la formation:
June 2015
Firefighting - First aid (Formation)
Institut de formation:
Qatar Airways
Professional Voice over Actor (Formation)
Institut de formation:
Radio Masr
Announcer & presenter TV & Radio (Formation)
Institut de formation:
Radio Masr

Loisirs

  • diving , climbing mountain, fashion design and hand crafting