Consultant
PROCAPITA Management Consulting
Total years of experience :6 years, 6 Months
Management Consulting
Palladium is an international advisory and management company focussing on strategy management, innovation, leadership
and change management, risk, and governance.
Involved in the Transformation Management Office at Touristic Enterprises Company (TEC) to
transform Kuwait's Tourism Sector - by positioning TEC as a catalyst for delivering social and economic
impact
Contributed to develop the Program Management Framework, Strategy Development Framework, and
Performance Management Framework.
Advanced the Governance Documents (Initiative card, Working Group Charter, and Initiation document)
for all the initiatives undertaken by the Program Management Office (PMO) function
Corresponded with Program Management to organise, track, and monitor daily tasks
Spearheaded tracking tools to monitor initiative's progress and generated monthly status reports
Supported the Performance Management function to review/refresh the corporate KPIs and cascade
accordingly to business units and corporate functions
Developed Procurement Transformation Program Policy, Standard Operating Procedures (SOPs), tools
and templates, and Change Management as part of the Impact Accelerator workstream
Established three main strategies and workplan for procuring uniforms for TEC employees
Fluency with Business Process Modelling Notation (BPMN)
Led the Facility Management Outsourcing Model, aims to provide TEC with a systematic approach for
prioritizing outsourcing services or developing in-house capabilities
Created a gap assessment template and prioritization matrix to assess the outsourcing and in-house
services within the Facility Management subsidiary
Developed Marketing and Sales Workflows
Developed raw concepts and napkin pitches by utilizing a design thinking methodology to meet the
current customer needs and advance the asset
Sustainability Consulting
Associated with RSM network the 6th largest network of independent audit, tax and consulting firms, encompassing over
120 countries and in each of the top 40 major business centres throughout the world.
Developed Sustainability Reports following established global reporting initiatives (GRI, UNSDG, SASB)
Developed Maturity Assessment Reports
Developed Sustainability Data Management Platform.
Clients included: National Bank of Kuwait (NBK), Al-Sayer Holding Group, and the Communication
Information Technology Regulatory Authority (CITRA).