سارة السعدي

Telemarketing Agent في cupola

• الإمارات العربية المتحدة - دبي
• سبتمبر 2010 إلى مايو 2012

 Managing 3 CSRs remotly in terms of information and quality of calls.
 Feeding call center agents with information obtained from the various sources.
 Updated the newsletter emails which are sent on weekly bases to the customers.
 Complaint cases follow up with the different parties.
 Provide training to the new joiners.