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sarah althobiti, Sales Representative

sarah althobiti

Sales Representative·Trust Insurance,

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 2 years, 9 months

Sales Representative

May 2025 - August 2025

Trust Insurance,

Jeddah, Saudi Arabia

May 2025 - August 2025

• Achieved sales targets through effective customer engagement and needs assessment.
• Presented insurance policies, coverage options, and pricing in a clear and professional manner.
• Built strong client relationships and successfully closed sales.
Company industry:
Insurance & TPA
Job role:
Sales

Senior customer service

February 2023 - November 2024

Bupa Arabia, Prince Saud AlFaisal St. Al Khalediya District

Jeddah, Saudi Arabia

February 2023 - November 2024

• Managed escalated and complex customer inquiries efficiently.
• Resolved complaints proactively, improving customer satisfaction and loyalty.
• Mentored and trained junior staff to enhance team performance.
• Coordinated with internal departments to ensure seamless service delivery.
• Contributed to measurable improvements in satisfaction, response time, and complaint reduction.
Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

quality mangment

June 2023 - September 2024

Bupa Arabia

Jeddah, Saudi Arabia

June 2023 - September 2024

sesonal job
Company industry:
Insurance & TPA
Job role:
Quality Control

Quality Management

July 2022 - October 2022

JEDCO Airport

Jeddah, Saudi Arabia

July 2022 - October 2022

• Supported the implementation and monitoring of quality management systems.
• Conducted inspections and audits to ensure compliance with quality standards.
• Analyzed operational data to support service improvement initiatives.
• Assisted in quality enhancement projects, increasing compliance levels.
Company industry:
Airlines
Job role:
Quality Control

Internship

June 2021 - August 2021

Aramco Yanbu

Yanbu, Saudi Arabia

June 2021 - August 2021

• Assisted in equipment operation and maintenance activities.
• Followed workplace safety standards and procedures.
• Gained hands-on experience by supporting and shadowing technical teams.
• Conducted basic research and analysis to support ongoing projects.
Company industry:
Oil & Gas
Job role:
Accounting and Auditing

Education

Umm Al-Qura University

May 2022

May 2022

Bachelor's degree, Business Administration

Saudi Arabia

GPA (point): 3.96 out of 4

GPA (point): 3.96 out of 4

..
View attachment

Skills

Max
Expert
Max
Expert
Query Analyzer
Expert
Query Analyzer
Expert
Business
Expert
Business
Expert
Sales
Expert
Sales
Expert
Quality
Expert
Quality
Expert
mangment
Expert
mangment
Expert
resolve problem
Expert
resolve problem
Expert
connecttion
Expert
connecttion
Expert
programing
Expert
programing
Expert
quality
Expert
quality
Expert
work with team
Expert
work with team
Expert
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
QUALITY MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Certification of shown full compliance.
conduct
Computer and office programs course
English Language Course
STEP Test
Professional Management Project PMP Course
Customer Service Skills
Training
training
aramco
Jun 2021

Hobbies

  • resolve problems