Sarah Eladawy

•Managing design process from conception through to final styling.
•Conducting market research to identify new trends, fabrics and techniques, and seeking design inspiration.
•Collaborating with team members to select seasonal themes, make edits to line, and create new concepts.
•Ensuring product is in agreement with business strategy.
•Selecting fabrics and trims.
•Collaborating with technical designer to ensure development packages are accurate.
•Reviewing product for style and fit during presentation.
•Presenting story, mood, color boards, and samples to buyers.

• Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue
• Ensure key agents with over ride agreements with the hotel are account managed and that all clients are aware of the facilities
• Be aware of the key trends in the market and take appropriate action
• Have extensive knowledge of competitor hotels and what business is booking into the area
• Liaise with the conference office on a day to day basis to obtain all new sales leads and ensure that the hotel can get more business
• Encourage full usage of all facilities in the hotel to maximise sales
• Ensure that all communications with customers are handled within the required time frame and to the hotel standards
• Attend hotel and department meetings
• Have full product knowledge of the facilities offered
• Ensure that statistical data is produced and analysed
• Produce and set the strategies with the Revenue Manager
• Be pro-active in putting forward suggested actions to achieve the department’s targets

• Negotiations for space contracts and book event space arrange food and beverage and audio-visual equipment and ensure appropriate décor to meet the quality expectations of the guest.
• Effectively up-sells products and services.
• Responsible for attending the social events to assure good quality service and to facilitate the operation for running smoothly.
• Follow up with the guest prior to the functions.
• Manage all the correspondences, inquiries, confirmation, thank you letters, banquet event orders, function information agenda and other related correspondence directed by the Catering Sales Manager.
• Handling complaints effectively and efficiently.
• Accomplishing the goals and objectives set up by the management.
• Develops solutions to operational or customer service issues that provide a competitive advantage to the business.
• Sets goals and delegates tasks to improve departmental performance

 Researching markets to identify opportunities for events.
 producing detailed proposals for events (e.g. timelines, venues, suppliers, legal
obligations, staffing and budgets).
 Ensuring legal, insurance, health and safety obligations are adhered to.
 Planning room layouts and the entertainment program, scheduling workshops and
demonstrations.
 Attending guest meetings with a view to getting new business.
 Assisting to implement a Marketing Plan for the quarter ahead.
 Creating sales reports on a weekly basis.
 liaising with clients to ascertain their precise event requirements.
 Agreeing and managing a budget
 Securing and booking a suitable venue or location
 Coordinating venue management, stand designers, contractors and equipment
hire

 Examined and analyzed statistical data to forecast future marketing trends and to
identify potential markets
 Collected data on customer preferences and buying habits
 Prepared reports and graphic illustrations of find established research methodology
and designed format for data gathering, such as surveys, opinion polls, and questionnaires

 Managed sales and coordination of financing for residential property sales
transactions, single family homes, income properties, and condominiums
 Nurtured new client relationships and generated leads through cold calling,
networking, and referrals
 Developed property information packages, market value analyses, property
investment analyses, and marketing reports

 Handle all arrivals, departures, billing, guest messages, special requests, currency
exchange, complaints allocation of rooms and supports many other outlets for VIP
guests.
 Enrolling new guests into the IHG’ loyalty programs “Priority Club and Ambassador
Program “.
 Provide potential guests a tour of the hotel’s accommodation and facilities.