Sarah Hamed, Quality Assurance Officer

Sarah Hamed

Quality Assurance Officer

Eskadenia Software

Location
Jordan - Amman
Education
Bachelor's degree, Computer Science
Experience
12 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :12 years, 1 Months

Quality Assurance Officer at Eskadenia Software
  • Jordan - Amman
  • My current job since February 2016

• Perform various types of testing.
• Provide client's training and support.
• Keep track of testing results, bugs and updates using Team Foundation Server.
• Create test cases, checklists and required test data for demos.
• Perform all testing procedures and quality assurance processes based on the company's policies and CMMI standards.
• Continuous communication of product vision and priorities to the development team.

• Constantly re-prioritize the Product Backlog, adjusting any long-term expectations such as release plans.

• Final arbiter of requirements question.

• Decide whether the product is ready to be released to the customer.

• Create the stories from the requirement specification.

• Estimate the size and time of stories.

• Manage and assign the stories to the developer.

• Monitor the progress of the project.

• Conduct static testing (verification of business need, verify documented requirements, verify system requirement specification).

• Conduct dynamic testing (validate constructed build and do unit testing, do integration testing and validate compliance with design, do system testing and validated compliance with requirements, conduct UAT to validate compliance with business need).

• Create test cases and scenarios using techniques such as unit test cases, integration test cases, system test cases and user acceptance test cases.

• Conduct functional testing (functional, smoke, sanity, regression testing).

• Carry out non-functional testing (usability, UI, performance, security, compatibility, recovery testing).

Technical Writer at Integrated Technology Group (ITG)
  • Jordan - Amman
  • April 2014 to February 2016

* Produce user guides, guidelines, and training materials for desktop, mobile, and web enabled applications, in Arabic and English.
* Update already existing guides and guidelines.
* Apply standard templates to documents.
* Check products' language by tracking and listing incorrect labels, messages, and instructions, and suggest corrections.
* Translate statements, documents, and HR announcements from English to Arabic and vice versa.
* Proofread guides to track incorrect statements, alert messages, instructions, and spelling mistakes, and suggest corrections.
* Check client's comments and inquiries on delivered documentation.
* Work with cross-functional teams to gather, organize, and document project-related information.
* Test products' cycles and workflows, write clear descriptive bugs, communicate them correctly by clarifying steps
to reproduce them, and track bug fixing.
* Vocalize storyboards and narrations.

Online Marketer (Search Engine Optimization) at Mawddo3.com
  • Jordan - Amman
  • April 2012 to April 2014

* Develop and implement link building strategy.
* Recommend changes to website’s architecture, content, linking.
* Build the most effective high quality links possible from relevant external sites.
* Track performance of keywords, rankings, and traffic.
* Choose appropriate, attractive, suitable, pixel perfect, and high resolution images for the website.
* Identify any changes in traffic rankings and investigate the reasons.
* Ensure websites are filled with optimal keywords.
* Place keywords appropriately in website’s content to gain most search engine traffic.
* Monitor and evaluate search results and search performance using Alexa tool.
* Help to create effective, original, powerful, and marketing content for use on website, blogs, and forums,
and for the support of social media programs.

Education

Bachelor's degree, Computer Science
  • at University of Jordan
  • January 2012
High school or equivalent, General Certificate of Secondary Education in Information Technology
  • at Al-Ittihad School
  • January 2007

Specialties & Skills

Business Ideas
Testing
System Analysis
COMMUNICATION SKILLS
CONTENT MANAGEMENT
CUSTOMER RELATIONS
DECISION MAKING
DETAIL ORIENTED
DOCUMENTATION
POLICY ANALYSIS
PROCESS ENGINEERING
QUALITY CONTROL

Languages

Arabic
Expert
English
Expert

Training and Certifications

Emotional Intelligence Training & Certificate (Certificate)
Date Attended:
April 2014
Cisco Certified Network Associate (CCNA) Training (Training)
Training Institute:
Telebrope Academy
Date Attended:
November 2011
Certifies Tester Foundation Level (CTFL) Training & Certificate (Certificate)
Date Attended:
July 2016
Selenium 3 Framework (Training)
Training Institute:
Freelance QE
Date Attended:
November 2017