Sarah Khaled

• Tested network connectivity with switching and routing in virtual lab.
• Configured Cisco ASA firewall with ACLs to secure multi-DMZ connections.
• Supported Cisco Identity Services Engine for VPN account management and operational-level tasks.
• Monitored network performance and traffic using Cisco Prime Infrastructure.
• Configured proxy rules to manage business internet access.
• Documented network topology and conducted data center inventory.

• Ensured confidentiality of patient records and lab data.
• Delivered effective communication and customer service to clients and colleagues.