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Sarah Salama, CEO Office Manager

Sarah Salama

CEO Office Manager·National travel Service

United Arab Emirates

Bachelor's degree, Tourism Guidance

Work experience

Total years of experience: 15 years, 11 months

CEO Office Manager

November 2022 - Present

National travel Service

Cairo, Egypt

November 2022 - Present

1.Managing the CEO Appointment Agenda (Daily, Monthly, and Annual).
2. Managing CEO Signatures.
3. Managing the Filling of all company documents including accounting documents, legal
documents, bank accounts documents, etc. for both Hard filling and soft filling.
4. Handling and Managing travel arrangements for the CEO and all board members including visa
issuing procedures, flight bookings, accommodation reservations, conferences and exhibitions
registrations, etc.
5. Managing the international Exhibitions that the company participates in, regarding the registration’s
procedures, payment, the required marketing materials, the involved attendees from the board
members, board of directors, or the staff.
6. Managing and monitoring the office rules and disciplines are perfectly applied.
7. Receiving all calls for the CEO office and handling it.

Company industry:
1357
Job role:
Administration

CEO Executive Assistant

February 2021 - October 2022

ADLER for Contracting and Technology

Cairo, Egypt

February 2021 - October 2022

➢ CEO Assistant main responsibilities:
1. Follow up all reports that are presented to the CEO on the due dates.
2. Create reports for required management follow up data regarding operations, procurement,
invoicing in and out, etc.
3. Attend meetings and record minutes of meeting to be reviewed by top management then
distributed to the involved parties and follow up all action items with the responsible parties
according to the due dates.
4. Responsible for all legal issues related to the company governmental profile.
5. Created database for suppliers’ payment according to purchase orders and all over the cycle till
releasing the payment and ensuring that no payment is duplicated.
6. Handling all required travel visas procedures and travel arrangements.
7. Fulfill all requirement for bank facilities or registration for any entity.
8. troubleshooting any issues escalated to CEO office by contacting the involved parties and try to
figure it out if possible and filter the issues escalated to the CEO.
➢ HR Personnel and Recruitment Specialist:
1. Responsible for recruitment cycle starting with receiving different requisitions from departments
and Projects.
2. Screening CVs that are received via job post or search job seekers websites.
3. Interview junior, mid-level, senior, and some managerial level candidates.
4. Shortlisted accepted candidate and recommend them to technical interview.
5. Prepare the offer and negotiate with the selected candidates based of technical and final
interviews.
6. Handling the hiring cycle by preparing the contracts and fulfill all the company benefits for the new hired employee.

Company industry:
Construction & Building
Job role:
Secretarial

Executive Secretary

March 2019 - August 2020

Samcrete Engineers and Contractors

Cairo, Egypt

March 2019 - August 2020

oHandle all Travel Arrangements including flights, Hotel, Transportation.
o Coordinate with team regarding Bids Documents preparations.
o Help with market research for overseas business opportunities through searching the internet.
o Support the COO office with all secretarial and office assistance required tasks as personal Assistant in addition to Executive Secretary Business tasks.
o Support the team with any required assistance and support.
o Handling formal in/out correspondences to embassies and any business party.

Company industry:
Construction & Building
Job role:
Secretarial

Executive Secretary

February 2010 - February 2019

ORASCOM CONSTRUCTION

Cairo, Egypt

February 2010 - February 2019

• Addressed and resolved issues escalated to the Operations Director’s office by liaising with relevant parties, taking necessary actions to facilitate efficient problem solving.
• Organized and coordinated meetings for the Operations Director’s office, including preparing agendas, presentations, and follow-up reports to ensure seamless execution.
• Designed and implemented a comprehensive database for subcontractors’ pricing, enabling consistent tracking and application of unified pricing systems across all area construction projects. Regularly updated the database with comparison reports, monitored price variations, and reviewed all subcontracts prior to director approval.
• Acted as an Administrative Coordinator in the Business Unit’s organizational structure, streamlining communications and administrative processes.
• Served as a focal point between the Operations Director and internal teams (central departments, board members) as well as external stakeholders (clients, subcontractors, consultants), ensuring smooth coordination across all parties.
• Managed formal correspondence with clients, engineering consultants, and subcontractors, maintaining an organized system of scanned copies and distribution to relevant stakeholders.
• Compiled and submitted monthly HR reports detailing required, assigned, and vacant project positions, contributing to workforce planning and operational efficiency.
• Conducted detailed cost reporting for all project staff and their transportation expenses across the entire Business Unit, providing comprehensive monthly reports to the Business Unit Director to support budgetary control and decision-making.
• Developed and maintained an updated organizational chart for the Business Unit team, ensuring accuracy and relevance.
• Coordinated travel arrangements when required, ensuring all logistics were efficiently handled.
• Designed logos and signage for construction sites, contributing to branding and project identity.
• Prepared high-quality presentations for board meetings, client interactions, and consultant discussions, ensuring all materials were professional and aligned with strategic goals.
Key Achievements:
• Successfully implemented subcontractors pricing database, enabling standardization and improving financial accuracy across multiple construction projects.
• Led cost-reporting efforts for all project staff and transportation expenses across the Business Unit, providing detailed monthly reports to the Business Unit Director, resulting in improved financial transparency and control.
• Designed a unified system for tracking and comparing subcontractor pricing, reducing discrepancies and enabling better cost control.
• Played a pivotal role in troubleshooting critical operational issues, minimizing delays and disruptions to ongoing projects.

Company industry:
Construction & Building
Job role:
Secretarial

Receptionist

November 2010 - January 2011

November 2010 - January 2011

The Karven Hotel.
Job Description:
Handling Check‐in & Check‐out procedures for guests.
Receiving the payment.
Answering the phone Calls (international & national).
Dealing with all the complaints of the guests and troubleshooting it.
Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests
and the emergency services.
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or
via e‐mail.
Provide reports, as required, for housekeepers and management.
Carry out instructions given by the management team and head office.
August

Job role:
Customer Service and Call Center

Education

Faculty of Tourism & Hotels Management, Helwan University

May 2009

May 2009

Bachelor's degree, Tourism Guidance

Egypt

GPA (percentage): 79%

GPA (percentage): 79%

English section. Grade: Very good.

Skills

Travel Management
Expert
Travel Management
Expert
Executive Secretary
Expert
Executive Secretary
Expert
Coordination
Expert
Coordination
Expert
Office Management
Expert
Office Management
Expert
Administration
Expert
Administration
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
RECEIVING
Expert
RECEIVING
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
DECISION MAKING
Expert
DECISION MAKING
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
LETTERS
Expert
LETTERS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert

Languages

English
Expert

Training and Certifications

Training
Data Analysis
Coursera - Google
Dec 2022