Sarah Yassin, Head teacher

Sarah Yassin

Head teacher

Joyhub

Location
Saudi Arabia - Riyadh
Education
High school or equivalent, Computer Hardware
Experience
10 years, 4 Months

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Work Experience

Total years of experience :10 years, 4 Months

Head teacher at Joyhub
  • Saudi Arabia - Riyadh
  • My current job since September 2016

Job Responsibilities
. Plan and organize their weekly portion
.Plan Events depending on the occasion
.Report daily activities done to the administration
.Evaluate the level of understanding
.Ensure their academic positive performance
.Teach Certain Subjects.

Customer Retention Advisor at OSN
  • Saudi Arabia - Riyadh
  • April 2015 to March 2016

Job Responsibilities
•To provide excellent after sales support - maintain and retain customers.
•Answer general inquiries - e.g. programming, billing, TV guides request
•Information and data collection.
•Maintain and update customer information.
•Calling customers from (Northern, eastern, & central) regions.

Customer Service Representative at Smart Link
  • Saudi Arabia - Riyadh
  • January 2014 to March 2015

Job Responsibilities
• Answering calls from ( Northern, Eastern & Central ) Regions.
• Creating new accounts for customers .
• Maintaining & updating customer information.
• Training & supervising new employees
• Following up complaints & inquires from ( Northern, Easter & Central) Regions.
• Storing VIP records & utilizing it at the required time .

Head Teacher at My Second Home (kindergarten)
  • Saudi Arabia - Riyadh
  • August 2013 to December 2013

Job Responsibilities
•Plan and organized their weekly portion.
•Ensure their academic positive performance.
•Evaluate the level of understanding.
•Teach the students English, Math & Science as well as basic life guidance.
• Report Daily activities done to the Principal.
•Plan Events every Thursday depending on the occasion

Education

High school or equivalent, Computer Hardware
  • at Eritrean International School
  • April 2013
Diploma, Basic Journalism
  • at Ministry of Information in co-operation with Eritrean embassy
  • April 2011

Specialties & Skills

Complaint Handling
Quality Assurance
Data Collection
Customer Service
Microsoft Software ( Excel, Word, PowerPoint )
Google Search

Languages

English
Expert
Arabic
Intermediate

Hobbies

  • Photography, Fashion Designing & Sewing, Social Networking, Basic Journalism,
    Have Certificates from participating in School Events (Competition, Basic Journalism, Sports Activities, Debating as well as Fashion Designing/ Sewing.