Senior Call center agent & Customer Service
health plus women center
Total des années d'expérience :15 years, 0 Mois
Answering a multi-line phone system, scheduling patient appointments.
2. Open the patient file by pragmatic clinical system and explaining clinic
Policy to patient.
3. Receiving and delivering message.
4. Handling difficult and aggressive customers in a professional manner.
5. Confirmation patient appointment.
6. Provide patient with product and service information.
7. Answer all incoming calls and handle caller’s inquiries.
booking hotels, bus, guide & restaurant for our customer.
also providing them ticket.