Sara Mohsen Ibrahim, Telesales Agent

Sara Mohsen Ibrahim

Telesales Agent

Wasla Outsourcing

Location
Egypt - Cairo
Education
Bachelor's degree, قسم الآثار اليونانية و الرومانية
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

Telesales Agent at Wasla Outsourcing
  • Egypt - Cairo
  • My current job since January 2012

We offer customers the offers of Vodafone company

telesales agent at Wasla Outsoursing related to Vodafone Company
  • Egypt
  • January 2012 to November 2012

- Represent Vodafone in a professional and courteous manner.
- Adds and updates customers information into Vodafone database.
- Offer new services for Vodafone customers.
- Answers customers' basic questions regarding the new offers or their existed offers.
- Creating the service requests for customers.
- Logs the result of each call into the customer database.

Education

Bachelor's degree, قسم الآثار اليونانية و الرومانية
  • at Ain Shams University, Modern School Ahmed Essmat
  • July 2010

University: Ain Shams University Modern School Ahmed Essmat (Language School)

Bachelor's degree, قسم الآثار اليونانية و الرومانية
  • at ليسانس الآداب - قسم الآثار اليونانية و الرومانية - جامعة عين شمس
  • July 2010

Specialties & Skills

Modern Trade
Modern Art
Agent Training
Multi agent Systems
Agent based Modeling
TELESALES

Languages

English
Intermediate
Greek
Beginner

Training and Certifications

ICDL (Certificate)
Date Attended:
October 2011
Valid Until:
November 2011