Sarang Hasabnis

To manage, coordinate and administer port call spend analysis between
GHUA Principals and Ship Agents. Qualify port cost spend per
influenceable and non-influenceable spend.
• Lead and deliver Cost Savings strategies by analyzing port call spend
resulting in cost reduction via Discounts / Rebates, and cost avoidance
via change of process and/or supplier, thereby reducing the Total Cost
of Ownership of GHS customers, as well as resulting in additional
income for GHS.
• Maintain all records and keep relevant database of cost savings /
benchmark up to date.
• Customer facing and subject matter expert for cost and savings
reporting; prepare presentations in power point and participate in
meetings as assigned.
•
Demonstrate comprehensive understanding for, investigate and
identify additional and/or new discounts, rebates, and potential savings
across global ports, plus understand port tariff structure and
calculation of cost.
• Source and analyse global port spend drivers across various vessel
categories, primarily Tanker, Gas Carriers, and Bulk Carriers. Understand
difference in cost per vessel category.
• Source and analyse vendors for Commercial and Husbandry services
including but not limited to Towage, Pilotage, Launch, Transportation,
Hotel etc.
• Derive Cost Benchmarks based on the Port Spend, and Commercial
and Husbandry services.
• Establish new structure of DA Services and Spend Categories to
allocate spend and cost savings accurately resulting in proper
bifurcation of Spend and Sub Spend categories.
• Lead various customer driven port cost saving projects.
•
Prepare and maintain database detailing Port spend, and Commercial
and Husbandry services filtered to the level of Terminal, and Berth, and
further categorizing to Influenceable, and Non-Influenceable spend.
• Prepare and present data analysis and presentations in MS Excel, and
PowerPoint with clear visibility and bifurcation of the required Port.
spend, and Commercial and Husbandry costs.
• Internally communicate updates and ensure operations are properly.
recording the necessary data (data quality KPI).
• On demand assist the Supply Chain function in delivery reports and
presentations.

• Customer Service Management
• JM BAXI TECHNOLOGIES Logistics provides disbursement account processing, cash management and port cost management services delivery to maritime industry worldwide.
• Responsible for handling husbandry services delivery operations and its smooth functioning for 3 clients across Middle East, Asia and North America region
• Proper delivery of ship spares, crew as per request from the master.
• Booking of various services as per the Vessel operator requirement via our own system
• Identify the opportunity to simply the process and continuously look after improving the regular escalations
• Liasoning with Vessel operators for Voyage orders in order to create portcalls
• Followup with Agents for berthing prospects, Vessel moments, status, PDA's and FDA

Company operates into Disbursement accounting of the port calls that happen every day at different ports across the world
• Looking upon handling the Per-forma Disbursement Final disbursement accounting.by keeping the follow up with the agents which includes various shipping activities such as loading, discharging, pilotage, mooring, stevedoring, etc
• DA-Desk is the largest independent provider of port cost management services
• The world's leading shipping companies look to us for operational efficiency, cost savings, and a sophisticated understanding of compliance issues.
• Coached employees through day-to-day work and complex problems.
• Created customer support strategies to increase customer retention.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Developed and maintained strong relationships with customers to maintain loyalty and satisfaction

Working as operation Analyst, wherein looking after tracking of vessels
Customer Service executive between the Operator and the Agent
Appointment of the right Agent, and thus helping the operator and agent in solving the queries.
Calculation of the various activities carried at various ports all around the world and thus making Operator’s work easy
Providing the necessary information as and when required to the Vessel operator

Booking Services and Products as per the Customer Request
Generating a booking no and forwarding the No to the billing team
Maintaining the daily Logs and updating the same in the system making sure it is not against compliance
Assuring every task is done before SLA
Being an integral part of Supply Chain and Logistics, booking of any goods and services is important in the system because which with no transaction and no trade is carried out
Booking has very important functions like the task no Order description no
Expediting different types of parts, negotiations with the suppliers and then generating a purchase Order for the same.
Carrying out a monthly report of the no of bookings Ordered, booked in the system

Maintaining all the database of vessel expenses.
Creating purchase order for all the expenses incurred on vessel of MAERSK Line based on the documents provided by the vendor.
Online communication with the concerned region (Korea) for the details.
Creating performance report of vessels on Excel, daily and monthly basis.