Saranya C

change manager ITIL at HCL Technologies

• India - Chennai
• My current job since December 2023

change management specialist at Intuitor softtech services

• India - Chennai
• May 2023 to November 2023

change management responsibilities

change manager at Spanidea systems private limited

• India - Chennai
• June 2021 to January 2023

change management specialist responsible for managing change requests attending daily review meeting, CAB meeting.
preparing reports and dashboards for management projection.

change management specialist at tata communication and transformation services

• India - Chennai
• May 2017 to June 2019

change management specialist responsible for managing change requests and preparing dashboards and review meetings.
Attending CAB calls for change approvals, ECRB meetings.

Event monitoring at HCL technology ltd

• India - Chennai
• January 2016 to February 2017

incident handling troubleshooting L1 level administration of IT services. Preparing dashboards and reports for review meeting.

it technician support at nokia solutions and networks

• India - Chennai
• March 2014 to September 2015

Alarm monitoring of the BSC towers for telecom vendor, L1 troubleshooting and following escalation matrix and preparing dashboards and review meeting.