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Saranya  Meleveedu , Receptionist Admin Assistant

Saranya Meleveedu

Receptionist Admin Assistant·International Capital Trading LLC

United Arab Emirates

High school or equivalent, Civil Engineering

Work experience

Total years of experience: 5 years, 6 months

Receptionist Admin Assistant

January 2024 - Present

International Capital Trading LLC

Abu Dhabi, United Arab Emirates

January 2024 - Present

• Own front desk and resident service operations, delivering professional support to tenants, visitors, and clients.
• Manage tenant lifecycle processes including lease documentation, renewals, and database administration using CRM systems.
• Function as primary point of contact for tenant inquiries, complaints, and service requests, ensuring timely resolution and
escalation.
• Coordinate cross-functional teams (maintenance, security, housekeeping) to ensure smooth property operations.
• Support leasing operations including tenant onboarding, move-ins, move-outs, and key handovers.
• Oversee rent collection processes, including payments, deposits, and receipt issuance in coordination with finance teams.

Company industry:
Real Estate
Job role:
Administration

admin assistant

January 2022 - January 2024

SEHA – Sheikh Khalifa Medical City

Abu Dhabi, United Arab Emirates

January 2022 - January 2024

• Managed high-volume front desk operations in a fast-paced healthcare environment, ensuring efficient patient and visitor
handling.
• Administered patient registration, appointment scheduling, and record updates using hospital management systems.
• Coordinated internal communication across departments, improving workflow and response time.
• Supported administrative operations including documentation, reporting, and filing systems.
• Maintained control of sensitive patient valuables, ensuring secure handling and compliance with confidentiality protocols.
• Monitored visitor access, staff entries, and escalated security concerns when necessary.
• Managed inventory of office supplies and ensured availability across departments.

Company industry:
Medical Hospital

front desk administrator

January 2021 - January 2022

Carrefour Marina Mall

Abu Dhabi, United Arab Emirates

January 2021 - January 2022

• Directed front office operations, managing visitor interactions and supplier coordination in a retail environment.
• Handled inbound communication, including call routing and customer inquiries resolution .
• Maintained administrative systems including attendance tracking, filing, and documentation.
• Facilitated communication between management, HR, and operational teams.
• Coordinated scheduling, meetings, and internal reporting processes.
• Managed courier services, internal documentation, and confidential files.
• Ensured compliance with company security protocols and visitor access procedures.

Company industry:
Retail & Wholesale
Job role:
Support Services

Education

victory, Kerala, India

April 2017

April 2017

High school or equivalent, Civil Engineering

India

AITES Institute

January 2017

January 2017

Diploma, Civil Engineering

India

chalavara higher secondary school

January 2014

January 2014

High school or equivalent, high school

India

Skills

ADMINISTRATIVE FUNCTIONS
Expert
ADMINISTRATIVE FUNCTIONS
Expert
CLIENT SERVICES
Expert
CLIENT SERVICES
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PATIENT COORDINATION
Intermediate
PATIENT COORDINATION
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
PROPERTY MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate

Languages

English

Expert

Hindi

Beginner

Malayalam

Native Speaker

Arabic

Beginner

Tamil

Expert

Training and Certifications

Certifications
Business Email
Hp
Jun 2025
Show credentials

Hobbies and interests

watching Tv and reading books