Saranya Meleveedu

• Own front desk and resident service operations, delivering professional support to tenants, visitors, and clients.
• Manage tenant lifecycle processes including lease documentation, renewals, and database administration using CRM systems.
• Function as primary point of contact for tenant inquiries, complaints, and service requests, ensuring timely resolution and
escalation.
• Coordinate cross-functional teams (maintenance, security, housekeeping) to ensure smooth property operations.
• Support leasing operations including tenant onboarding, move-ins, move-outs, and key handovers.
• Oversee rent collection processes, including payments, deposits, and receipt issuance in coordination with finance teams.

• Managed high-volume front desk operations in a fast-paced healthcare environment, ensuring efficient patient and visitor
handling.
• Administered patient registration, appointment scheduling, and record updates using hospital management systems.
• Coordinated internal communication across departments, improving workflow and response time.
• Supported administrative operations including documentation, reporting, and filing systems.
• Maintained control of sensitive patient valuables, ensuring secure handling and compliance with confidentiality protocols.
• Monitored visitor access, staff entries, and escalated security concerns when necessary.
• Managed inventory of office supplies and ensured availability across departments.

• Directed front office operations, managing visitor interactions and supplier coordination in a retail environment.
• Handled inbound communication, including call routing and customer inquiries resolution .
• Maintained administrative systems including attendance tracking, filing, and documentation.
• Facilitated communication between management, HR, and operational teams.
• Coordinated scheduling, meetings, and internal reporting processes.
• Managed courier services, internal documentation, and confidential files.
• Ensured compliance with company security protocols and visitor access procedures.