ساراث VS, Technical Support Engineer

ساراث VS

Technical Support Engineer

Cisco

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Electronics & Communication
الخبرات
3 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 1 أشهر

Technical Support Engineer في Cisco
  • الإمارات العربية المتحدة
  • نوفمبر 2012 إلى نوفمبر 2015

Trilacious is a company that handles the Academic project including the development and promote the sales of electonoc gadjects likes LED products.


Responsibilities:
Providing Technical Support to vendors and customers globally through phone, email and chat process which helps them to solve the technical issues quickly.
Troubleshooting the varous issue to provide quick assistance including the Xbox One, Xbox 360, PS3, PS4 and PC.
Team Management- Implementing effective customer support systems, Helpdesk and their Management; giving continuous updates on problems and providing their solutions.
Working with vendors and follow-up on the work activities in the implementation of Projects
Troubleshooting various calls failure issues and other issues with

Media Advisor في Trilacious
  • الإمارات العربية المتحدة
  • ديسمبر 2013 إلى نوفمبر 2014

2014.
24/7 Customer Pvt.Ltd is a Business Processing Organisation that helps the clients to developer their business with the direct interactions with the customers. The main responsibilities includes Phone handing, Chat and Email Support to fullfill the customer needs with best quality.

Technical Support Engineer في POLE TO WIN INDIA PVT. LTD
  • نوفمبر 2014 إلى أبريل 2014

a company which providig Business around the world with the talent and Resources that leads to Success. It is mainly a gaming company including Game Testing and Technical Trouble Shooting of gaming devices including XBOX ONE, XBOX 360, PS3, PS4 and PC.

الخلفية التعليمية

بكالوريوس, Electronics & Communication
  • في Nehru College of Engineering and Research Centre
  • يناير 2008

Pre-U.G Bethany English Higher Seconday School, Kerala

الثانوية العامة أو ما يعادلها,
  • في Bethany English Higher Seconday School
  • يناير 2006

courses: Pre-U.G 10th Standard

Specialties & Skills

ACADEMIC
CUSTOMER SUPPORT
MEETING FACILITATION
TEAM MANAGEMENT
TECHNICAL SUPPORT
TELEPHONE SKILLS

اللغات

الانجليزية
متمرّس
الهندية
متمرّس