sales associate
jarir bookstore
Total years of experience :19 years, 6 Months
• Welcoming customers in warm and friendly atmosphere and interact through polite and good communication skills.
• Selling luxury high end products with high end phones.
• Selling different kinds of electronics products.
• Assisting customers with sales.
• Having an excellent and up to date knowledge of all products.
• Being aware of all in-store promotions, such as credit facilities, activities etc.
• Being constantly aware of customers and their needs.
• Doing regular stock checks and liaising with stock control.
• Focused upon delivering the brand/retail standard and store level.
• Summarizing monthly Purchasing feedback form for the team.
• Summarizing display damages for Sales Manager.
• Receiving mails from different branches and stores as well and forwarding them in time to time.
• Following company and departmental benchmarks and Following all reasonable instructions as requested by the management.
• Keeping all company information, including sales figures, strictly confidential.
• Coach new staff about the product, how to pro-actively identify when a customer need help and how to adjust their service style to suit the need and requirement of each customer.
• Assist with developing the rest of the team in all aspects of their role.
• Ensure till display lights, telephone support system are well maintained and notify the IT held desk/manager re any un-solved issues (in absence of manager).
• Responsible for Display according to layout/plan and brand concept and focused upon weekly best-seller.
• Following all company safety and security procedures.
• Representing the company in the best way possible at all times, whether on or off duty.
• Following guidelines as established in the Sales Floor Manual.
• Preparing cleaning rotes for cleaning staff in cooperation with the Admin manager.
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Rivoli Group
B\] Position Held: Sales Associate
Duration aug 2006 till march 2009 in City Center of Dubai and Bahrain.
Job Activities Include
• Selling luxury high end watches and high end luxury VERTU phones.
• Acknowledge, welcome and great all customers in a warm and friendly manner.
• Understanding company policies, disciplines, procedures and system.
• Taking responsibilities of entire stock-room, maintaining data and generating reports as well.
• Working as a team to achieve and exceed store sales targets set by the company.
• Replenishing stocks.
• Display according to layout/plan and brand concept and ensures the products display should be well organized and eye-catching and reach to the level of superiors utmost satisfaction.
• Responsible for tilling procedures and cash handling and Maintaining the desk file.
• Merging and consolidate the slow moving and fast moving item with other branch.
ROYAL BANK OF SCOTLAND
C\] Position Held: BUSINESS DEVELOPMENT EXECUTIVE
Duration Sep 2005 till april 2006 in Dubai
Job Activities Include
• Making calls to customers in warm and friendly manner and interact through polite and good communication skills.
• Provide courteous service and respond to customers within the assigned time limit. Adopt good telephone manners and communicate well with customer.
• Understand customer requirements, provide options as appropriate and convert enquiry into sale.
• Handling Major Corporate clients and walk-in customers.
• Provide the highest standard of customer service.
ANDROMEDA
D\] Position Held: TELE SALES
Duration Apr 2004 till april 2005 in Bangalore
Job Activities Include
• Making calls to customers in warm and friendly manner and interact through polite and good communication skills.
• Provide courteous service and respond to customers within the assigned time limit. Adopt good telephone manners and communicate well with customer.
• Understand customer requirements, provide options as appropriate and convert enquiry into sale.
• Handling Major Corporate clients and walk-in customers.
• Provide the highest standard of customer service.
➢ Qualification: B.B.M ( BACHELOR OF BUSINESS MANAGEMENT) ➢ Under: Bangalore university ➢ Year: 2005 ➢ Department: Business Studies ➢ Subjects: Financial Accounting, Business mathematics and statistics,: Business economics, Business environment, Management and behavioral,: English and Kannada
➢ Senior Secondary: School Leaving Certificate Level (SSLC)
➢ Under: Karnataka University