Sarfaraz Shaikh, Sales Manger

Sarfaraz Shaikh

Sales Manger

Data Capture Systems

Location
Kuwait
Education
Bachelor's degree, Engineering (Computer Science)
Experience
12 years, 9 Months

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Work Experience

Total years of experience :12 years, 9 Months

Sales Manger at Data Capture Systems
  • Kuwait - Al Kuwait
  • My current job since November 2023

- Responsible for strategically managing country operations to achieve business objectives, including revenue growth, profitability, and market share. Ensuring the topline and bottom-line performance of the Sales, Engineering and P&S departments.
- Supervise, manage, and facilitate job duties to internal team while simultaneously generating new accounts, maintaining existing accounts and addressing customer concerns.
- Directly managed all bid preparations and contract negotiations.
- Update executive management with department performance, prospects, and overall sales growth for a specific period.

Account Manager at Kuwaiti Digital Computer Company
  • Kuwait - Al Kuwait
  • June 2022 to October 2023

Role:
- Dealing with a network of leading vendors including HP/HPE, Cisco, Aruba, Microsoft, Veeam, VMware, Trend Micro, Symantec, McAfee/Trellix, Fortinet, Sophos, Arbor and other leading vendors.
- Specialize in relationship building, customer retention, new customer development, maximizing revenue, up-selling and cross-selling.
- Expanded sales in assigned Accounts and consistently improving profitability of the company; identifying new streams for long-term revenue growth and maintaining relationships with customers to achieve repeat business.
- Work with regional and global Vendors to provide end to end sales - Work closely with the pre-sales team to design, propose, and close new deals/tech refresh with customers.

Account Manager - Sales at Naser Mohamed Al Sayer Communications
  • Kuwait - Al Farawaniyah
  • November 2020 to May 2022

Role:
Driving sales of Canon and Epson products and solutions, including Services for Kuwait Market.
Specialize in relationship building, customer retention, new customer development, maximizing revenue, up-selling and cross-selling.
Identified new streams for long-term revenue growth and maintained relationships with customers to achieve repeat business; maintained contact across the customer base to build robust, long-term customer relationships.
Present the company products to clients - Showcased drivers and value that supported the business case for the total cost of ownership to the customer.
Manage multiple accounts including initiation, analysis, monitoring and evaluating new opportunities for each account.
Provided product updates and technical advice to clients - Explained technical capabilities and business benefits of solutions to the customer from engineering level to senior executives.
Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.

Account Manager - Sales & Business Development at Apex International
  • Kuwait - Al Kuwait
  • August 2019 to July 2020

Role:
Develop relationships with existing affiliate partners and build new relationships capable of building revenue.
Retain accounts through the development of strong relationships with key decision makers.
Work with regional and global Vendors to provide end to end sales - Work closely with the pre-sales team to design, propose, and close new deals/opportunities with customers.
Worked closely with customers on the technical requirements to provide technical solutions - Identified requirements, including technical details sufficient for product definition.
Identify client issues and work with pre-sales teams and service teams to ensure issues are resolved quickly.
Achieving targeted territorial growth at a rate and margin consistent with the company’s sales plan.

Sales Specialist at Aptec an Ingram Micro company
  • United Arab Emirates
  • March 2016 to January 2018

Role:
Handle all facets of territory including: Sales, Proof of Concept (POC), marketing, pricing, training,
inventory management for HP Networking/Aruba and 3M Telecom.
Met with channels/customers to understand their current technical environment, key business
issues/drivers, and future technology requirements.
Analyze local market trends and competitive actions to develop strategic plans to grow sales volume and
market share.
Developed and expanded territory through prospecting and lead generation, thus increasing customer
base and exceeding sales quotas. Provided a professional and excellent level of customer service with
existing and new accounts.
Fostered a robust, sustainable network of accounts from given territory, leveraging strong listening,
presentation and closing skills to optimize sales results.

Manager at Topnet Distribution FZCO
  • United Arab Emirates
  • August 2015 to February 2016

Sales & Business Development (Team Size: 3)
Role:
Driving sales of IT Networking products, including Structure Cabling, High-End Components, Industrial
Switches & CCTV, across Abu Dhabi, and managing annual revenue target of 4 Million AED.
Spearheaded high-profile bids, negotiations and vendor contracts (with 13 vendors such as Leviton, MMC,
Pentair (Schroff), Raritan, Siqura, B&B, NTI, Microsense, Patton, Superior Essex, Upsite, Conel, Geist &
Netcab).
Creating go-to-market strategy, sales budget, forecasts & business plans for driving revenue growth
across the assigned territory; developing new systems, processes and procedures to support sustainable
revenue growth.
Designing sales strategy to displace competitive vendors; increasing add-on sales by targeted tactical
account planning; developing & implementing channel programs to improve sales performance and
partner relationships.
Selected Accomplishments:
Catapulted the organization to No. 1 position in Abu Dhabi by increasing market share by a significant
margin of 20% YOY
Turned the consumer sentiment to notch a record-high revenue growth of 15%

Key Account Manager at Seaport Technologies
  • United Arab Emirates
  • December 2014 to July 2015

Sales & Business
Development
Role:
Drove new sales revenue by identifying customers’ requirements & proposing new product solutions and
through up-selling & cross-selling of products and services; generated new leads/business from events &
conferences.
Established large volume & high value key accounts; functioned as single point of contact and exceeding
customer expectations for generating repeat business.
Built & maintained strong relationships with large Enterprise accounts; exceeded customer expectations
for generating repeat business, as a single point of contact.
Selected Accomplishments:
Accelerated sales / revenue growth of Low Current Systems and Active components by consistently
meeting sales quota of 3 Million AED and individual account goals
Achieved 20% growth in market share

Account Manager at Al Mazroui ICAS
  • United Arab Emirates
  • March 2013 to December 2014

Sales & Business Development
Role:
Consistently achieved set revenues targets for Low Current Systems and Active components.
Expanded sales in the assigned territory and consistently improving profitability of the company;
identifying new streams for long-term revenue growth and maintaining relationships with customers to
achieve repeat business.
Dealt with a network of leading vendors including CISCO, Netgear, HP, Hirschmann, Korenix, Garretcom,
Belden, Panduit, Bosch and Kathrein.
Selected Accomplishments:
Successfully managed annual target AED 4 Million
Played a key role in closing a large deal of AED 1.8 Million from a leading key account

Network Engineer at Hewlett Packard
  • India
  • September 2011 to April 2012

Role:
Managed Network Operations and resolved network incidents, from trade customers, as a result of
automated alarms/events or user generated calls; undertook minor configuration of Network
Management tools.
Resolved incidents as per set SLA service and escalated incidents when required.
Undertook configuration & administration of company networks (LAN) and provided L1 support.
Selected Accomplishments:
Generated revenue worth Rs. 70 Lakhs by penetrating business into core segments

Support Engineer at The Rashtriya Computers
  • India
  • September 2008 to March 2011

Education

Bachelor's degree, Engineering (Computer Science)
  • at Anjuman Engineering CollegeVisveswariah Technological University
  • January 2010

Specialties & Skills

Network Systems
Business Development
BUSINESS DEVELOPMENT
CUSTOMER SERVICE
MARKETING
NETWORKING

Languages

Arabic
Beginner
English
Expert
Hindi
Expert
Urdu
Intermediate