سرفراز تشوجولي

Working as Independent Consultant for Information Security, IT Governance and Services Management to assist organizations to streamline their processes, provide training for Process standardization, Security Awareness and Security Certifications.
a. SAP Security and Audit
b. Saisoft Inc. - California, US - Conducted CISSP and Wordpress trainings.
c. Greenpath Solutions - California, US - Security and Technology Consultant.
d. ShutterClick India - Pune, India - Data Loss Prevention implementation and Business Process optimization.
e. My Real Chemistry - Texas, US - implemented e-commerce solution and related security.
f. Open batch trainings for Risk Management, CISSP and ITIL certification.

a. Service Delivery in Shared Services Model. Building and leading teams of experts in various technologies i.e Network, Telecom, Information Security, NOC, Server, Storage, Exchange, Application Server/Middleware (Weblogic), IT operations and Service Desk, along with performance appraisals and career progression.
b. Build, promote and develop a strong Information Security Program and Information Security Management System by designing policies and procedures and conduct awareness training.
c. Disaster Recovery and Business Continuity Planning, Risk, Compliance and Incident management.
d. Development and management of Infrastructure Life Cycle Management Programs from business requirements.
e. Performing IT Audits to comply with Standards like SOX, ISO etc. and ensuring Controls are in place as required.
f. Designed and implemented successful onshore-offshore support model for 24x7 Business operations.
g. Budgeting and forecasting, Procurement and vendor management. Implementing ERP.
h. Enhancing human capabilities and awareness trainings. Implementing LMS.

• Managing Service delivery for client Option One Mortgage Corporation, CA (US) while independently working as offshore coordinator for Information Security and Compliance.
• Coordinated with globally dispersed IT teams and offshore vendors to ensure compliance to delivery schedules and quality of service.
• Planned and conducted BCP-DR drills.
• Built and operated offshore-onshore IT service delivery model to support business 24x7.
• Involved in setting up the offshore delivery center; ensuring network integration for MPLS and IPLC connectivity between US and India according to compliance requirement.

• Managing IT infrastructure, Change Management, Incident Management, Secure Operating Environment and Application support for Reliance World (erstwhile Reliance Webstores), outlets across the country.
• Managed Central IT support for outlets across the country; developed & tested systems and process solutions to accomplish business goals, customer requirements and operability requirements of NPIs (New Product Initiative).