Sarika Hari Kumar

Peoplesoft Consultant at LTI Mindtree.

• India - Bengaluru
• My current job since October 2021

• Within my role, I am responsible for meticulously monitoring the health of production, cob, and UAT servers. Bymeticulously analyzing server performance metrics, I provide valuable insights during team meetings, facilitating discussions on system optimization strategies
• Played a key role in the upgrade of Peoplesoft system to the latest version, ensuring smooth transition and minimal disruption to business operations
• I adeptlymanage various change requests and incident tickets, ensuring they are handled promptly and effectively to minimize downtime and maintain operational efficiency. Additionally, Imeticulously document all pending incidentsin shift handover emails to ensure seamlesstransitions between team members.
• As part of my commitment to staying abreast of emerging technologies and products, I actively engage in continuous learning and upskilling activities. I understand the importance of adapting my skillset to meet evolving business needs and actively seek opportunities to enhance my knowledge base.
• I am dedicated to supporting my team membersin achieving their project goals by providing active assistance and stepping in to fulfill their tasks and dutiesin their absence. This ensures project continuity and fosters a collaborative work environment.
• Through strict adherence to the Change/Incident Management Process, I have achieved a track record of zero manual errors. I understand the critical importance of following established protocols to maintain system reliability and integrity.
• In addition to my responsibilities, I am proficient in developing and maintaining migration records in tables, as well as comparing and reporting files through application designer. I am well-versed in utilizing various portals such as CAS, WAIS, ServiceNow, and RBA to execute tasks efficiently and effectively.
• To further enhance my skills and knowledge, I have actively shadowed senior engineers, gaining valuable insights and experience into their daily responsibilities.