Sarvesh Gandhi

Product Delivery & Feature Development

• Shipped a customer-facing transaction-limit feature on the flagship app — real-time spend control, reduced fraud exposure.
• Leading a risk-based, omnichannel Re-KYC rollout that minimizes customer friction — aligning 8+ teams across cards.

Product Governance & Risk Controls
• Own a 470+ control framework across 6+ regulatory domains — prioritizing by risk, translating requirements into specs, driving
engineering to build.
• Resolved a critical identity-resolution defect across 20k+ IDs — surfaced via data analysis, preventing multi-crore excess-credit
exposure.

Data-Driven Optimization & Automation
• Mitigated multi-crore exposure with a novel “nature-of-outstanding” segmentation that cleared a 2+ year backlog on cards linked
to closed accounts.
• Automated multi-lakh-row regulatory reporting workflows (AIR/SFT, PIDF), cutting an 11-person, 6-week effort ~70%; recognized in
writing by senior leadership.

Doubled Juno Mom’s revenue in ~5 months — redesigned pricing (+~35% margins) and built 20+ medical-partner & affiliate
channels.
• Built Loopie’s retail distribution — landed a partnership with All Things Baby and drove activations across 4 metros (Delhi NCR,
Mumbai, Bengaluru, Chennai).
• Drove trial and organic growth via 6 conversion-focused SKUs (sampling kits) and a 100+ mom community-led WOM pilot.
• Built SKU-level P&L and live performance dashboards that steered pricing and spend across both brands.

• Built and launched 10+ upskilling programs for working professionals and final-year students — tripling (3×) learner engagement.
• Drove 80% YoY revenue growth, scaling the program portfolio across new learner segments and channels.
• Launched the company’s first annuity-based recurring-revenue model in Delhi — a new stream beyond one-time sales.
• Built an operating framework that lifted delivery efficiency and resource allocation ~20% across the portfolio.
• Scaled offline engagement events to 500+ participants, expanding Tier-2/3 market reach 35%.

• Drove Return-to-Origin (RTO) reduction from 15% to 7% across the Lifestyle category — delisting 22+ low-margin, high-RTO brands.
• Developed a dynamic model for real-time revenue-impact assessment of RTO-reduction measures.